Current jobs related to Client Solutions Specialist - Peachtree Corners, Georgia - Alogent

  • Access Controls Specialist

    1 week ago

    Peachtree Corners, Georgia, United States INSPYR Solutions Full time

    Job Title: Access Controls SpecialistJob Summary: We are seeking a skilled Access Controls Specialist to join our team at INSPYR Solutions. As a key member of our team, you will be responsible for the installation, maintenance, and repair of security alarm wiring and equipment, as well as access control equipment. Key Responsibilities: Inspect installation...

  • Print Services Specialist

    4 weeks ago

    Peachtree Corners, Georgia, United States General Business Solutions Full time

    Job OverviewWe are seeking a highly skilled Print Services/Graphic Design Specialist to join our team at General Business Solutions. As a key member of our team, you will be responsible for supporting clients and sales teams in producing high-quality projects, from branding collateral and marketing materials to indoor and outdoor signage.Key...

  • Graphic Design Specialist

    4 weeks ago

    Peachtree Corners, Georgia, United States General Business Solutions Full time

    Job OverviewAt General Business Solutions, we're seeking a highly skilled Graphic Design Specialist to join our team. As a key member of our print services team, you'll be responsible for producing high-quality designs and materials that support our clients' branding and marketing efforts.Key ResponsibilitiesCollaborate with our sales team to identify and...

  • Print Services/Graphic Design Specialist

    3 days ago

    Peachtree Corners, Georgia, United States General Business Solutions Full time

    Job DescriptionWe are seeking a highly skilled Graphic Design and Print Production Specialist to join our team at General Business Solutions. As a key member of our team, you will be responsible for supporting clients and the sales team in producing a wide range of projects, from branding collateral and marketing materials to indoor and outdoor...

  • Solutions Architect

    4 weeks ago

    Peachtree Corners, Georgia, United States Valorx Full time

    Job OverviewValorx is seeking a skilled Solutions Engineer to join our Sales Engineering Team. As a key player in our pre-sales efforts, you will work closely with our sales team to understand client needs, develop and demo custom solutions, and provide expert technical support throughout the sales process.A typical day in this role includes collaborating...

  • Electrical Engineer

    2 weeks ago

    Peachtree Corners, Georgia, United States Walbridge Full time

    Electrical Engineer Job DescriptionWe are seeking a highly skilled Electrical Engineer to lead the development of design solutions for our clients. The ideal candidate will have a strong background in electrical engineering and experience in preparing schematic designs, construction documents, and specifications.Key Responsibilities:Lead the development of...

  • Access Control Specialist

    4 weeks ago

    Peachtree Corners, Georgia, United States INSPYR Solutions Full time

    Job Title: Access Control Technician I/II/IIILocation: Atlanta, GAClient: ConfidentialPay Scale: $20 - $28 per hourDuration: Contract to HireWork Requirements: US Citizen, GC Holders or Authorized to Work in the USJob Summary: We are seeking an experienced Access Control Technician to join our team at INSPYR Solutions. The successful candidate will be...

  • Access Control Specialist

    2 weeks ago

    Peachtree Corners, Georgia, United States INSPYR Solutions Full time

    Access Control Technician I/II/III Job Description **Job Summary:** We are seeking a highly skilled Access Control Technician I/II/III to join our team at INSPYR Solutions. As a key member of our security team, you will be responsible for ensuring the secure access control systems are in place and functioning properly. **Responsibilities:** * Install,...

  • Print Services/Graphic Design Specialist

    2 weeks ago

    Peachtree Corners, Georgia, United States General Business Solutions Full time

    Job OverviewWe are seeking a highly skilled Graphic Design and Print Services Expert to join our team at General Business Solutions. As a key member of our team, you will be responsible for supporting clients and sales teams in producing high-quality projects from branding collateral and marketing materials to indoor and outdoor signage.Collaborate with...

  • Access Control Specialist

    4 weeks ago

    Peachtree Corners, Georgia, United States INSPYR Solutions Full time

    Job Title: Access Control Technician I/II/IIILocation: Atlanta, GAClient: ConfidentialPay Scale: $20 - $28 per hourDuration: Contract to HireWork Requirements: US Citizen, GC Holder, or Authorized to Work in the USJob Summary: We are seeking an experienced Access Control Technician to join our team at INSPYR Solutions. The successful candidate will be...

  • Senior Environmental Specialist

    4 days ago

    Peachtree Corners, Georgia, United States Pond & Company Full time

    About the Role:Pond & Company is seeking a highly skilled Senior Environmental Specialist to join our team. As a Senior Environmental Specialist, you will be responsible for preparing NEPA analyses and deliverables for the Department of Defense, coordinating with interdisciplinary teams of designers and environmental SMEs for various infrastructure projects,...

  • Material Handling Solutions Expert

    1 week ago

    Peachtree Corners, Georgia, United States KION Group Full time

    Job DescriptionAs a key member of our team, the Solution Consultant will play a vital role in collaborating with the Dematic Sales Organization to understand the future state needs of our clients. This involves translating those needs into automated material handling solutions, requiring excellent communication skills and the ability to simplify complex...

  • Software Architect for Enterprise Solutions

    3 days ago

    Peachtree Corners, Georgia, United States Alogent Full time

    Alogent is a leading provider of solutions for deposit automation to top-tier banks worldwide.With over two decades of experience in delivering cutting-edge technology, support, and expertise to overcome business challenges in premier financial institutions, Alogent has established itself as a trusted partner.Our collaborative approach to working through...

  • Technical Support Specialist for Accounting Software

    2 months ago

    Peachtree Corners, Georgia, United States Visionaire Partners Full time

    Technical Support Specialist for Accounting SoftwareAn exciting opportunity has arisen to become a part of a dynamic software organization as a Technical Support Specialist focused on accounting solutions. KEY RESPONSIBILITIES:Deliver support for accounting software via phone and email communication.Manage a high volume of support inquiries during peak...

  • Electrical Engineer

    4 weeks ago

    Peachtree Corners, Georgia, United States Walbridge Full time

    OverviewCarlson Design Group is seeking a highly skilled Electrical Engineer to contribute to the development of innovative design solutions. With a focus on Mission Critical, Light Industrial, Financial Services, and Commercial markets, our team is dedicated to providing compelling, well-crafted, technically sound, resilient, and fiscally responsible...

  • Software Platform Training Specialist

    4 weeks ago

    Peachtree Corners, Georgia, United States Ceras Health Inc Full time

    Job Title: Software Platform Training SpecialistCeras Health Inc is seeking a skilled Software Platform Training Specialist to join our team. As a key member of our training team, you will be responsible for developing, delivering, and optimizing training programs for our healthcare software platforms.Key Responsibilities:Design and create comprehensive...

  • Installation Specialist

    1 week ago

    Peachtree Corners, Georgia, United States Closets by Design Atlanta Full time

    Job SummaryClosets by Design Atlanta is seeking a skilled Installation Specialist to join our team. As an Installation Specialist, you will assist experienced installers with the installation of custom closets, home office furniture, and other products in a safe and efficient manner.The ideal candidate will possess strong communication skills, a commitment...

  • Customer Support Specialist

    3 days ago

    Peachtree Corners, Georgia, United States Brightree Full time

    Job SummaryAt Brightree, we're seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities• Provide timely and effective technical support to customers via phone, email, and chat• Troubleshoot...

  • Access Control Technician

    2 weeks ago

    Peachtree Corners, Georgia, United States INSPYR Solutions Full time

    Job Title: Access Control Technician I/II/IIILocation: Atlanta, GAPay Scale: $20 - $28Duration: Contract to HireWork Requirements: US Citizen, GC Holders or Authorized to Work in the USJob Summary:INSPYR Solutions is seeking a skilled Access Control Technician to join our team. As a key member of our security team, you will be responsible for the...

  • Compass Revenue Solutions Verification Specialist

    2 weeks ago

    Peachtree City, Georgia, United States Compass Revenue Solutions Full time

    Job OverviewCompass Revenue Solutions is seeking a skilled Verification Specialist to join our team. The successful candidate will be responsible for verifying benefits for our facilities, ensuring timely and accurate processing of claims.Key Responsibilities:Collect and verify patient data, including name, date of birth, and member IDUtilize insurance...

Client Solutions Specialist

2 months ago

Peachtree Corners, Georgia, United States Alogent Full time

Alogent stands at the forefront of delivering innovative item processing, document management, and digital banking solutions tailored for credit unions and banks. With over 25 years of expertise, we provide the technology, support, and knowledge necessary to navigate the complexities of financial institutions. Our collaborative approach has fostered enduring partnerships, allowing us to adapt as our clients' needs evolve. We are committed to advancing through the development of specialized technologies and services that leverage imaging and automation to yield measurable outcomes. Our mission is to be the leading financial technology partner for institutions globally.

Job Overview:

We are seeking a dedicated, creative, and results-oriented Client Solutions Specialist to enhance our Professional Services Department. This role is integral to our team, serving as the primary resource for implementing our software solutions in a dynamic, client-facing capacity that combines technical expertise with relationship management skills. The Client Solutions Specialist will oversee the technical deployment and offer guidance to clients, ensuring effective adoption of our solutions. Exceptional communication, analytical, problem-solving, and organizational skills are essential for success in this role.

This position operates in a hybrid model, requiring a minimum of 2-3 days per week at our headquarters. While the preferred location is our main office, highly qualified remote candidates within the U.S. will also be considered.

Key Responsibilities:

  • Assist in defining product configurations and gathering requirements.
  • Help determine the necessary hardware, system software, and network configurations for implementations.
  • Configure Alogent products to align with client specifications outlined in documentation.
  • Participate in verification testing of client workflows.
  • Install Alogent products at client locations and within the Alogent Cloud, ensuring high-quality outcomes and customer satisfaction.
  • Provide hands-on training to clients for the installation and operation of Alogent products.
  • Analyze and resolve complex client issues while maintaining excellent client relations.
  • Offer both on-site and remote support during client testing phases.
  • Deliver project tasks within established timelines and budget constraints.
  • Collaborate with various departments on technical sales support, project turnover, and defect reporting.
  • Identify and communicate opportunities for additional product and service sales to existing clients.

Qualifications:

  • Experience with implementing Alogent products or similar solutions, or a minimum of 3 years in hardware or software system implementation.
  • Proficiency in installing, configuring, and troubleshooting Windows-based software.
  • Familiarity with configuring and troubleshooting:
    • Windows operating systems in a network environment.
    • Windows Active Directory permissions.
    • Internet Information Services (IIS).
    • Microsoft SQL Server databases.
    • Basic networking knowledge such as HTTP, TCP, SMTP, POP.
    • T-SQL scripts.
    • Understanding of MSSQL database schemas.
    • Ability to interpret logs and diagnose root cause issues.
    • Familiarity with API integration support and testing tools.
    • Knowledge of security concepts and authentication methods.
    • Experience with business rules engine configuration.
  • Ability to write SQL scripts and generate SQL reports.
  • Strong analytical skills for resolving complex client challenges.
  • Self-motivated with the ability to prioritize and manage multiple tasks effectively.
  • Excellent communication skills to engage with individuals of varying technical expertise.
  • Proficient in Microsoft Office Suite.
  • Team-oriented with strong relationship-building capabilities.
  • Ability to adapt to changing priorities and manage multiple projects simultaneously.
  • Consistent and reliable time entry for billable engagements.

Preferred Skills:

  • Experience with mobile banking, online banking, enterprise content management, or check processing solutions.
  • Knowledge of integrations with SOAP and RESTful web services.
  • Understanding of security best practices.
  • Experience configuring and troubleshooting:
    • Wide and local area networks.
    • SQL clusters.
    • VMWare environments.
    • Load-balanced solutions.
    • Containerized virtual machines (Docker).
    • Orchestration (Kubernetes).
  • Familiarity with software development and pseudocode writing.
  • Experience with financial technology software installation and troubleshooting.
  • Skills in using scripting languages, such as PowerShell, for automating application component installations.
  • Ability to interpret requirements and ensure solutions align with those needs.
  • Strong oral and written communication skills with experience in full software development life-cycle methodologies.
  • Capability to become a Subject Matter Expert (SME) on company products and services.
  • Experience in conducting presentations.

Working Conditions:

  • This role may require weekend work or being on call after hours.
  • Domestic and international travel may be required up to 25% of the time.

Benefits:

  • Competitive benefits package including medical, dental, vision, life, and disability insurance.
  • Excellent 401(k) plan with company matching.
  • Paid time off (PTO) and holidays.
  • Paid voluntary time off (VTO) day.
  • Wellness programs and monthly educational sessions for employees.
  • A knowledgeable, high-achieving, and enjoyable team environment.
  • A diverse workplace culture.

Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state, or local laws.