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Wellness Assistant Buyer
4 months ago
Wellness Assistant Buyer
Tuesday, 12:00 p.m. - 8:00 p.m.
8 hours
Purpose: To assist Wellness Buyer in providing a fully-stocked and well-merchandised Wellness Department.
Status: Reports to Wellness Manager
Pay Level 3
Responsibilities:
Customer Service
• Assist customers with product questions in a prompt, friendly, and courteous manner.
• Observe DSHEA (Dietary Supplement Health and Education Act) regulations.
• Inform Wellness Manager of customer service issues or needs.
• Ongoing increase of product knowledge through in-house resources.
Order Writing
• Daily replenishment ordering following established procedures to ensure a regular supply of product and full shelves.
• Communicate with Manager about upcoming specials, buy-in periods, and vendor sources; maintaining current monthly sales sheets and following through to ensure accountability and full shelves.
• Ensure adequate supply of all sale items from appropriate vendors.
• Communicate with Manager and Receivers about upcoming orders, out of stocks and other product issues.
• Maintain favorable relations with all vendors.
• Place customer special orders.
• Inform Wellness Manager of slow moving products/repeated customer requests.
• Assist with maintaining order sheets and ordering controls.
• Review selected invoices.
Department Maintenance
• Ensure accurate pricing and shelf tags throughout the department for all items.
• Assist with resets and participate in quarterly inventory counts.
• Advise Wellness Manager of equipment problems or needs.
• Assist in planning and executing endcaps and other merchandising.
• Assist Manager and IT in maintaining database.
• Assist in troubleshooting delivery and database issues.
• Maintain clean and well-organized work areas.
Stocking
• Stock displays, shelves, and coolers fully without overcrowding; front and face items on shelf.
• Rotate older stock to the front, making room for the new stock; organize back stock.
• Pull short date or low quality items.
• Prioritize daily stocking lists and communicate with Wellness Manager.
• Perform additional stocking, cleaning and other duties throughout Wellness Department as needed.
• Follow all department policies and procedures in order for Hunger Mountain Coop to adhere to all applicable regulations.
• Be responsible for safety in the workplace by creating a safe work environment, reporting safety concerns to a manager, and adhering to all safety rules and regulations.
• Attend all required meetings, training, seminars and workshops.
• Manually receive product if necessary.
The responsibilities as listed in this job description are representative only and not exhaustive of the tasks an employee may be required to perform. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Qualifications:
• Knowledge of Wellness products: herbs, supplements, and healthy skin care products.
• Excellent communication skills.
• Microsoft Office familiarity.
• Experience ordering products.
• Well organized and pays attention to details.
• Be a team player, cultivating a supportive and team-oriented environment.
• Demonstrated ability to follow through on commitments.
• Demonstrated ability to handle multiple demands.
• Ability to lift 50 lbs.
• Ability to follow all Safety policies and procedures of Hunger Mountain Coop.
• Ability to provide excellent service to customers, vendors and coworkers and abide by Hunger Mountain Coop’s Service Policies.
• Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
• Ability to follow attendance policies of Hunger Mountain Coop.
• Ability to be physically present onsite at the Coop to perform the requirements of this position.
Desired:
• Experience ordering vitamins and natural personal care products.
• Knowledge of trends in Wellness industry.
