Healthy Living Coordinator

Healthy Living Coordinator

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

The Healthy Living Coordinator is an integral role within our Property Management team. This team empowers neighbors into accountability, goodness, and mutual respect to create a peaceful, healthy and caring community. The primary responsibilities of the Healthy Living Coordinator include ensuring neighbors adhere to their lease agreements and maintain a healthy, dignified living environment. They collaborate closely with the Maintenance and Neighbor Care teams, conducting routine house inspections throughout the community. Upon assessing home conditions, they provide necessary referrals, enabling neighbors to receive support with cleaning, self-care, or scheduling repairs as required. The Healthy Living Coordinator will also supervise all routine pest control activities conducted inside neighbor's homes.

This is a full-time, non-exempt position reporting to the Assistant Property Manager. Due to the nature and requirements of the position, hours are flexible to fit need, but typically include 8am-5pm Monday-Friday. Some nights and weekends may be required. The Healthy Living Coordinator will office at Community First Village located at 9301 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

• Coordinate weekly pest control with our contracted pest control company.
• Provide weekly updates to the Assistant Property Manager for homes that are concerning
• Have regular meetings with Neighbor Care to address neighbors needing support in maintaining a healthy living environment.
• Ensure neighbors adhere to lease terms regarding pets, property alterations, noise, and occupancy.
• Assess the overall cleanliness and tidiness of neighbors' homes, inside and out.
• Coordinate with the Maintenance Team to schedule filter changes on homes while Pest Control is being done as well.
• Schedule bed bug treatments as needed and follow up appointments until the home is completely cleared of bed bugs per the outside pest control company.
• Report neighbors who need fines (dog off leash, failing to clean up patio and around home, unapproved exterior modifications, etc.) to PM office.
• Neighbor Home Responsibilities:
  • Check for signs of pest infestations, such as rodents, insects, or unwanted critters.
  • Look for signs of possible mold and conduct mold tests when necessary.
  • Manage metrics system with daily input of time spent on pest control, home inspections, assistance with Neighbor Care referrals, and amount of time spent in each home, etc.
  • Make referrals to Neighbor Care for those homes that need 1:1 counseling to change cleanliness behavior.
• Other duties & responsibilities as needed

Knowledge, Skills, Abilities & Principles

• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
• Must possess problem-solving skills, ability to multi-task, and strong attention to detail.
• Must possess strong communication and active listening skills.
• Flexible and adaptable, adjusting priorities to unexpected circumstances and styles to meet the needs of others; recovers quickly from problems and setbacks. 
• Basic knowledge of household maintenance required.  
• Must possess experience in customer care.  
• Case management experience in homeless services preferred. 
• Must have a valid driver's license

Work Environment & Physical Demands

• Must be able to frequently move around all phases of Community First Village.  A significant amount of walking is required.
• Must be willing and able to work outdoors in all weather conditions. 
• Must have the ability and be willing to move about in tight, cluttered, and hard-to-reach spaces.   
• Ability to work in an office setting.

Benefits

• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Paid Parental Leave
• Wellness Partnership Benefits

MLF PURPOSE / VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

• Transform the way people view the stereotype of those who find themselves homeless
• Reconnect the homeless to self, family and community
• Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
• Connect human to human, heart to heart through the fellowship of food and hospitality
• Inspire people into a lifestyle of abundance by giving their best first

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:

• God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
• By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
• The family is the original cell of social life
• You shall love your neighbor as yourself
• All members of the human family are equal in dignity
• The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values:

• Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.
• Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
• Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
• Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.