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Scheduling Coordinator

5 months ago

Austin, United States RJ Orthodontics Full time
Job DescriptionJob Description

We are seeking a highly organized and detail-oriented individual to join our orthodontic office as a Scheduling Coordinator. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring the efficient scheduling of appointments. If you have excellent communication skills, a strong ability to multitask, and a passion for delivering outstanding patient care, we invite you to apply for this position.

Responsibilities:

  • Greet patients warmly and provide a friendly and professional atmosphere.
  • Manage incoming calls, emails, and other communications from patients and promptly respond to inquiries.
  • Schedule appointments for new and existing patients, ensuring optimal use of time and resources.
  • Coordinate and confirm patient appointments, including sending appointment reminders.
  • Maintain and update the scheduling system accurately and efficiently.
  • Collaborate with the clinical team to ensure the schedule is well-coordinated and any changes are communicated effectively.
  • Handle patient registration, including gathering necessary information, verifying insurance coverage, and explaining financial options.
  • Assist with coordinating insurance verification and pre-authorizations for orthodontic procedures.
  • Maintain patient records, ensuring accuracy and confidentiality.
  • Handle billing inquiries and coordinate payment plans with patients.
  • Provide exceptional customer service and resolve patient concerns or complaints in a professional and timely manner.

Qualifications:

  • High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.
  • Previous experience in a dental or medical office setting, preferably with orthodontic experience.
  • Proficient computer skills, including experience with scheduling software and electronic health records.
  • Strong organizational and multitasking abilities, with great attention to detail.
  • Excellent verbal and written communication skills.
  • Exceptional interpersonal skills and the ability to work well within a team.
  • Professional and friendly demeanor, with a genuine commitment to patient care.
  • Knowledge of dental terminology, procedures, and insurance processes is an asset.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to adapt to changing priorities and a fast-paced environment.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive health insurance plan.
  • Retirement savings plan.
  • Paid time off and holiday pay.
  • Professional development opportunities.
  • Positive and supportive work environment.

How to Apply: If you are interested in joining our orthodontic office as a Scheduling Coordinator, please submit your resume and a cover letter outlining your relevant experience and why you believe you would be a valuable addition to our team. We look forward to reviewing your application and will be in touch with qualified candidates for interviews.

Company DescriptionAt RJ Orthodontics, we believe that creating a positive and fulfilling work environment is crucial to providing exceptional patient care. Here are some reasons why it's so great to work at RJ Orthodontics:

1. Commitment to Excellence: We are dedicated to providing the highest quality orthodontic care to our patients. As a team member, you will have the opportunity to contribute to this commitment and make a real difference in the lives of our patients.

2. Collaborative and Supportive Team: We foster a culture of collaboration, respect, and teamwork. Our diverse team of professionals works together to create a supportive and inclusive environment where everyone's contributions are valued and acknowledged.

3. Professional Development: We believe in investing in our team's growth and development. We offer ongoing training opportunities, continuing education programs, and access to the latest advancements in orthodontic technology. You will have the chance to expand your skills and knowledge, keeping you at the forefront of your field.

4. State-of-the-Art Facilities: RJ Orthodontics is equipped with modern, cutting-edge technology and facilities. Our commitment to staying up-to-date with the latest advancements in orthodontics ensures that you will have access to the tools and resources necessary to deliver outstanding care.

5. Patient-Centered Care: We prioritize patient satisfaction and strive to provide a warm and welcoming environment for our patients. You will have the opportunity to make a positive impact on their orthodontic journey and contribute to their overall well-being.

6. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible scheduling options and supportive policies allow you to enjoy a fulfilling career while also attending to your personal commitments and responsibilities.

7. Competitive Compensation and Benefits: We offer competitive compensation packages that recognize and reward your skills and dedication. In addition to a competitive salary, we provide comprehensive benefits, including health insurance, retirement savings plans, paid time off, and professional development opportunities.

8. Positive Workplace Culture: At RJ Orthodontics, we foster a positive and uplifting workplace culture. We celebrate achievements, encourage open communication, and promote a healthy work environment that promotes well-being and job satisfaction.

9. Community Involvement: We believe in giving back to the community we serve. RJ Orthodontics actively participates in community events, sponsorships, and charitable initiatives, providing opportunities for you to make a positive impact beyond the office walls.

10. Growth Opportunities: As a thriving orthodontic practice, we offer opportunities for career growth and advancement. Whether you aspire to take on leadership roles, expand your clinical expertise, or explore different areas of orthodontics, we will support and encourage your professional aspirations.

Joining RJ Orthodontics means becoming part of a team that is passionate about transforming smiles and improving lives. If you are looking for a fulfilling career in a positive and supportive environment, we invite you to join us on our mission to create healthy and confident smiles.Company DescriptionAt RJ Orthodontics, we believe that creating a positive and fulfilling work environment is crucial to providing exceptional patient care. Here are some reasons why it's so great to work at RJ Orthodontics:\r
\r
1. Commitment to Excellence: We are dedicated to providing the highest quality orthodontic care to our patients. As a team member, you will have the opportunity to contribute to this commitment and make a real difference in the lives of our patients.\r
\r
2. Collaborative and Supportive Team: We foster a culture of collaboration, respect, and teamwork. Our diverse team of professionals works together to create a supportive and inclusive environment where everyone's contributions are valued and acknowledged.\r
\r
3. Professional Development: We believe in investing in our team's growth and development. We offer ongoing training opportunities, continuing education programs, and access to the latest advancements in orthodontic technology. You will have the chance to expand your skills and knowledge, keeping you at the forefront of your field.\r
\r
4. State-of-the-Art Facilities: RJ Orthodontics is equipped with modern, cutting-edge technology and facilities. Our commitment to staying up-to-date with the latest advancements in orthodontics ensures that you will have access to the tools and resources necessary to deliver outstanding care.\r
\r
5. Patient-Centered Care: We prioritize patient satisfaction and strive to provide a warm and welcoming environment for our patients. You will have the opportunity to make a positive impact on their orthodontic journey and contribute to their overall well-being.\r
\r
6. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible scheduling options and supportive policies allow you to enjoy a fulfilling career while also attending to your personal commitments and responsibilities.\r
\r
7. Competitive Compensation and Benefits: We offer competitive compensation packages that recognize and reward your skills and dedication. In addition to a competitive salary, we provide comprehensive benefits, including health insurance, retirement savings plans, paid time off, and professional development opportunities.\r
\r
8. Positive Workplace Culture: At RJ Orthodontics, we foster a positive and uplifting workplace culture. We celebrate achievements, encourage open communication, and promote a healthy work environment that promotes well-being and job satisfaction.\r
\r
9. Community Involvement: We believe in giving back to the community we serve. RJ Orthodontics actively participates in community events, sponsorships, and charitable initiatives, providing opportunities for you to make a positive impact beyond the office walls.\r
\r
10. Growth Opportunities: As a thriving orthodontic practice, we offer opportunities for career growth and advancement. Whether you aspire to take on leadership roles, expand your clinical expertise, or explore different areas of orthodontics, we will support and encourage your professional aspirations.\r
\r
Joining RJ Orthodontics means becoming part of a team that is passionate about transforming smiles and improving lives. If you are looking for a fulfilling career in a positive and supportive environment, we invite you to join us on our mission to create healthy and confident smiles.