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Field Plumbing Service Supervisor
2 months ago
Lickety Split Air, Plumbing, Electric is looking to hire a Field Plumbing Service Supervisor for our growing business. If you have the technical, sales, and management skills needed to build and grow a 5-star service company, then this is the job for you
Our ideal candidate will be an enthusiastic and experienced Field Plumbing Service Supervisor with the skills and desire to manage and grow a wonderful team while having fun in the process. Our office is incredibly supportive, positive, excited, and driven. We want each and every person to be the best that they can be. The Field Plumbing Service Supervisor will play a big role in helping to move the company forward, so we are looking for a candidate who is excited to make an impact. We take pride in our work, our plumbers, and our customers and are looking for a true TrailBlazer to join our team
Responsibilities:
- Train and motivate a team of plumbers.
- Understand and implement performance team concepts.
- Ensure complete customer satisfaction and maintain a 5-star service department.
- Complete ride-alongs with plumbers to ensure Total Immersion System is being executed on every call.
- Daily management of dispatch board.
- Call-by-call performance management.
- Manage plumbing contract jobs.
Requirements:
- Availability to work Monday-Friday within normal business hours and Saturdays as needed.
- 5+ years plumbing experience.
- Familiarity with plumbing code essential.
- Superior plumbing skills and desire to help in the service techs field as needed.
- Ability to run service calls or assist in the field when needed.
- Great troubleshooting skills and attention to detail.
- Effective communication skills, good management skills, and friendly personality.
- Sense of humor.
- Desire to grow the company and promote product education.
- Want to promote positive company culture and make improvements.
- Ethical, responsible, and trustworthy.
- Positive, patient, and happy.
- Clean cut, helpful, friendly, and professional.
- Ability to work as a team player and communicate well with customers.
- Pass employment background screening, drug testing, and possess clean driving record.
- Experience troubleshooting, diagnosing, and repairing both residential and commercial plumbing systems preferred.
- Experience with video inspection, camera work, backflows, tankless water heaters, water softeners, water filtration, and other plumbing areas are all a plus.
- Familiarity with Service Titan software a plus.
Benefits:
- Medical, Dental, and Vision Insurance.
- Cell phone and iPad.
- Company Vehicle to take home.
- Uniforms.
- Gas card for paid fuel.
- Holiday Pay, Paid Time Off (PTO).
- Weekly Pay and Direct Deposit.
- Quality Materials and Equipment.
Lickety Split is an Equal Opportunity Employer.
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