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Industrial/Technical Inside Sales
3 months ago
Industrial company in Sulphur has an opening for an FT Inside Sales/CSR. The successful candidate will be responsible for sales of specialty industrial hose, gasket, & bolting products to contract and non-contract industrial accounts over the telephone and internet. The Inside Sales/Customer Service Representative will maintain relationships and conduct day to day activities to keep key customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; sourcing standard and custom, value added solutions to customer problems; enter all sales orders and purchase orders into the computersystem; and manage contract files. Knowledge of industrial hose, gasket, bolting and/or related industrial products preferred.
POSITION REQUIREMENTS
· Take orders via the phone and internet; enter into the computer system
· Listen to customer requests and provide quotes in an accurate and timely manner
· Emphasize product differentiation and value via product knowledge
· Estimate delivery dates based on current production and delivery schedules and inventory
· Investigates and resolves customer problems with materials and/or deliveries
· Prioritize workload tasks and function in a team environment
· Develop and maintain strong relationships with current and new customers
· Partner with Account Managers to keep account activities up to date
· Available for occasional overtime / callout hours
· Maintain an orderly work area and records system
EDUCATION REQUIREMENTS
· High school diploma or equivalent
· Some college is preferred
WORK EXPERIENCE REQUIREMENTS
· 5 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-Year College
or university; or equivalent combination of education and experience.
· Computer literacy (including Microsoft Word, Excel, Outlook, and ability to learn internal business
systems – Prophet 21)
· Prior experience that demonstrates a strong work ethic, ability to multi-task, above average
communication and organizational skills
· Knowledge of industrial hose, gasket, bolting and/or related industrial products preferred
Starting salary range: $18-20/hr.
Once permanent they would be part of a shared commission plan that averages an additional $200 to $300 per month, plus Bonus potential. The benefits package is very competitive also.
