Architectural and Account Development Specialist

Architectural and Account Development Specialist

BENEFITS: Medical, Dental, Vision, 401K

The expectation of this position is to establish and develop in-depth relationships through cultivating relationships and exceptional customer service with the targeted end-user accounts, in conjunction with their influencing decision-making partners: Architectural Design community, General Contracting and Flooring Contractors. The successful candidate will professionally represent Crossville Studios products through informative and engaging presentations, driving sales opportunities and demand for our core product offering. The product offerings consist of Exclusive Access to Crossville, Porcelain, Ceramic, Natural Stone, Quarry, and Specialty Tiles which are sold through Crossville Studios, along with products from Armstrong Flooring and AHF Contract which are sold through our independent distributor network. AHF Products sales representatives must conduct themselves in a manner consistent with AHF’s core values and collaborate with the team to achieve mutual sales goals.

JOB DUTIES:

• Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
• Working with your Regional Sales Manager and your team members, develop and execute sales strategies to consistently exceed sales and profit objectives for the territory.
• In partnership with the RSM, identify Key End-users and their affiliated influencing A&D firms, General Contractors and flooring contractors to drive in-depth perpetuated long-term, account-based relationships in your geographic market. Contacts will include internal decision makers with identified end-user accounts, A&D principals, architects, interior designers, GC’s, and flooring contractors.
• Develop and consistently execute an account based strategic business plan for the identified target accounts of the specific market segments (Healthcare, Corporate, Education, Government and Hospitality)
• Proactively collaborate with other local inside and outside team members to develop and keep project specifications and exceed service expectations to those customers.
• Effectively schedule and execute appropriate daily/weekly sales calls with project orientation mindset to provide viable solutions and value to the customer and drive sales revenues.
• Maintain A&D libraries with for Crossville Studios, Armstrong Flooring, and AHF Contract Commercial product offerings.
• Effectively utilize construction market intelligence, such as, Dodge Data and CRM (Hubspot and Salesforce) to facilitate market awareness, project tracking and account management.
• Effectively and actively participate in regularly scheduled project tracking meetings.
• Maintain high level of awareness and knowledge of market dynamics, customers focus and needs, project awareness, product and competition.
• Actively participate in appropriate industry organizations (i.e. IIDA, A4LE, IFMA, AIA, USGBC, NEWH etc.)
• Maintain Project Registrations, develop and manage commercial pipelines and participate in regular pipeline management meetings.
• Actively identify and intently pursue regional and or national accounts as part of the strategic account development planning.
• Provide appropriate reports, such as, requested call reports/weekly updates, pipeline sales reports, expense reports, etc. to Sales Management.
• Participate in weekly/monthly/quarterly territory reviews with Sales Management.
• Meet and exceed all established sales goals
• Any other duties that may be assigned or required.

JOB QUALIFICATIONS:

• BS/BA degree preferred.
• Strong ethics and integrity.
• Exceptional interpersonal skills and relational abilities.
• Strong persuasion and communication abilities.
• High level of personal discipline, motivation and responsibility.
• Demonstrated problem solving skills.
• Great team player who delivers positive results and holds team members accountable.
• Well-developed inter-personal and communication skills, presentation skills, negotiating skills, organization skills, listening skills and ability to work well with others.
• Must have an openness to accept new techniques in product knowledge, training and problem solving.
• Work within the team scope of Crossville Studios and AHF on relationships and completing the tasks on a timely basis.
• Maintaining positive communication skills at all times.
• Exceptional knowledge and experience in account based selling strategy
• Significant Market Equity in the territory's business community
• In-depth relationships with key decision makers in key target accounts within the territory
• Excellent communication, listening skills, customer service and interpersonal skills
• Strong knowledge of Microsoft Office Suite and Outlook
• Strong presentation, networking, and negotiation skills
• Good judgment, problem solving and decision-making skills
• Ability to work with a diverse group of people
• Excellent organizational skills with attention to detail
• Positive attitude and strong work ethic

PHYSICAL DEMANDS:

• Extensive traveling is required by car with some air travel for training and other events.
• While performing the duties of this job, the employee is regularly required to walk, stand, and sit.
• The employee is occasionally required to stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.
• Work overtime as needed.
• Valid driver’s license with a clear driving record per AHF Products policy and proof of automobile insurance.

MENTAL DEMANDS:

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast pace environment
• Work with a sense of urgency

AHF Products:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.