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Biologics & IVIG Specialist Nurse
1 month ago
Job Title: Biologics/IVIG Specialist Nurse
Work Schedule: Full-Time
Employment Classification: Non-exempt, Hourly
Position Summary
The Biologics/IVIG Specialist Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.
Summary of Duties and Responsibilities
- Work with Specialty pharmacies to process Biologics/IVIG prescriptions and forms
- Track shipments and inventory of Biologics
- Obtain prior authorizations as needed
- Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice
- Works with providers and nurses to assess the urgency of patient problems
- Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements
- Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority
- Documents all incoming calls according to established department routine
- Responds appropriately within skill level and documented departmental policies, and when appropriate, seeks provider advice when responding to patients’ medical care
- Follows through in a timely manner on patients’ requests
- Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders
- Serves as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness
- Communicate with providers, nurses, managers and patients including in outer regions to coordinate and track inventory for the biologics process
- Communicate on the telephone professionally and pleasantly. Efficiently screen and direct calls and make appointments as necessary for the biologics process as required
- Run reports and maintain integrity of patient charts in relation to the biologics process
- Prepare all necessary shipping documentation and ensure that shipments are shipped out timely and accurately, if required
- Maintain and follow HIPAA policies and procedures
- Other relevant duties, as assigned
Abilities, Knowledge and Skills
Effective communication skills to include:
- Ability to fluently speak and read English
- Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
- Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
Diploma in Nursing- LPN/RN with an active and unrestricted TN Nursing License, or an eNLC multistate nursing license
Two years’ experience in a medical office setting
Biologic/Specialty pharmacy experience preferred
Ability to work with patients directly and pleasantly
Ability to work independently
Computer skills are required
EMR skills are required
Valid Driver’s License required
Active CPR Certification
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Strong computer skills
Previous experience with EMR systems
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
- While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
- The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, Biologics/IVIG Specialist/Triage Nurse staff may be sitting 80% of their shift.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
- The noise level in the work environment is usually moderate; lighting is in the standard range.
- The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.