Retail Team Member

1 month ago


New York, United States Maman Retail & Ecommerce Full time
Job DescriptionJob Description

Maman - E-commerce and Retail Assistant

maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers’ cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. 

We’re looking for an E-commerce and Retail Manager to join our team. 

What you’ll do: 

Retail Inventory & Fulfillment

  • Review store inventories and send retail to stores weekly

  • Fill orders to all stores 38 stores, including the bulk shipments to 2 Canadian stores

  • Price retail items

  • Taking retail stock inventory weekly in Margin Edge at the warehouse

  • Communicate with DC and Florida store leadership

  • Ordering retail inventory

Ecommerce Fulfillment

  • Ordering dough, baking, packaging

  • Fulfilling online orders

  • Ordering e-commerce packaging and shipping supplies 

Dishware

  • Fulfill store orders from internal website

  • Order dishware to go directly to stores 

NSO

  • Order dishware/ ship dishware

  • Send retail items for each new store opening

Seasonal

  • Sales and fulfillment of corporate gifting program

  • Schedule hires - enter into Harri seasonal help 

What we're looking for (Qualifications):

  • Organized and detail-oriented

  • Experience with Excel and Google Docs

  • Able to lift heavy boxes

  • Interest in brand development, retail and ecommerce 

  • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated

  • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed

  • Quality, esthetics & top notch customer experience is a non-negotiable for you 

  • You learn quickly and are able to adapt to maman’s unique culture 

  • You are a team player with a desire to learn and grow

  • You have great communication skills

  • You enjoy and thrive in a fast-paced environment

  • Previous e-commerce and retail experience is a plus but not required.

What's in it for you: 

  • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand 

  • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values 

  • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work 

  • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible

We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer

Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.

Thank you for your interest in maman and look forward to chatting with all of you cookie monsters 



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