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Shipping Manager at MIRC LLC

2 months ago

Franklin, United States MIRC LLC Full time
Job DescriptionJob Description

Who We Are

MIRC is the musical instrument industry’s leading refurbishment workshop that offers its customers a variety of quality used instruments and parts for a great value.  MIRC has been serving the industry since 1993 and is based in the Nashville, Tennessee area.


About This Role

The Shipping Manager at MIRC will be responsible for the management of outbound logistics operations, ensuring efficient, accurate and well-packaged deliveries to our customers, with the goal of exceeding their expectations with the fulfillment of each order.  Your ability to perform and manage all shipping functions, effectively manage a team and collaborate cross-functionally is critical to your success in this role.  The ideal candidate loves guitars, is a passionate team player, leads by example and has a commitment to continuous improvement.

This is a full-time, non-exempt, on-site position in La Vergne, TN.


Essential Functions

  • Overseeing all domestic shipping, international shipping, and local order fulfillment
  • Responsible for continuous improvement of logistics operations, with focus on providing an excellent customer experience
  • Monitor and analyze logistics performance indicators such as cost, efficiency, and customer satisfaction
  • Plan, manage, coach, and engage with warehouse associates toward focus, productivity, safety, cleanliness and consistently accurate high-quality outbound shipping performance
  • Maintain adequate stock of shipping supplies and ensure equipment is well-maintained


Qualifications

  • Experience with Ground, LTL and container shipments domestically and internationally
  • Supervisory experience managing shipping, receiving and/or warehouse operations
  • Lead-by-example and hands-on leadership style, excels at working with cross-functional teams
  • Excellent time-management, prioritization and communication skills, with a customer-centric mindset
  • Knowledgeable of best practices in logistics management, packaging and transportation
  • Strong organizational skills with a high attention to detail and analytical mindset
  • Ability to work nights and weekends - if/as needed
  • A passion for guitars and music is a plus


What We Offer

  • Holiday pay, Vacation time and Sick time benefits
  • Health insurance coverage with employer contribution and pre-tax saving options
  • Access to supplemental insurance plans for additional coverage
  • Retirement benefits with employer match


Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends on your experience.

About MIRC LLC: MIRC LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.


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