Bilingual Patient Recruitment Specialist

3 weeks ago

Orlando, United States K2 STAFFING LLC Full time
Job DescriptionJob Description

At K2 Medical Research, a privately-owned clinical research facility in the greater Orlando and Central Florida area, we specialize in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants. We are committed to fighting the diseases that plague our loved ones and ourselves. By harnessing the power of advanced clinical research and connecting our patients with the treatments of tomorrow, we can improve the health of our local communities, and by extent, the population of our world.

Description:

The Recruiter is responsible for recruiting patients for all studies. Recruiter administers prescreening surveys, i.e., phone screens, to interested patients to identify eligible patients and schedule screening visits for currently enrolling studies and upcoming studies. Patient recruiter builds and develops the site's database by identifying and implementing new methods for patient recruitment, contacting all new potential patients, and maintaining contact with all patients in the database.

Primary Responsibilities:

• Recruit for multiple studies by contacting referrals generated by our marketing/outreach efforts

• Identify patients from our internal database who may qualify for new trials

• Assist in identifying studies patients potentially qualify for and schedule them for an initial visit at one of our facilities.

• Keep an updated tracker with all scheduled patients and visit outcomes

• Follow up with patients as necessary

• Thoroughly understand all assigned studies through reading protocols, resource materials, and attending trainings

• Other tasks as assigned

Knowledge, Skills, and Abilities:

• Ability to work in a fast-paced environment.

• Ability to complete training and follow study protocol.

• Flexibility and ability to prioritize and multi-task throughout the day.

• Must be detail oriented, and self-motivated.

• Excellent written and verbal communication skills.

• Willingness to interact with a diverse patient population.

Qualifications:

• Minimum Associates or Bachelor’s degree preferred

• Must be bilingual in English and Spanish

• Minimum of 1 year experience in a customer service-related position, preferably in medical or health provider environment or equivalent combination of education and experience

Benefits:

We value our employees and their professional and personal needs, and support these through our benefit offerings:

  • Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs.
  • 401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested
  • PTO of 16 days per year, 17 days after the first year of FT employment
  • 9 paid Holidays
  • K2 observes a four-day work week, Monday through Thursday, for full time employees. Fridays are non-working days unless required by business needs.


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