Bilingual Access Specialist for Patient Services
1 week ago
Job Overview:
The primary goal of this role is to assist patients in obtaining the necessary medications and therapies.
About AssistRx:
Recognized as a Top Workplace in Orlando for three consecutive years, AssistRx values the contributions of our exceptional team members.
We have crafted an ideal combination of technology and talent to achieve outstanding results.We are committed to ensuring that access to specialty therapies changes lives, achieved through the synergy of our personnel and technology.
Curious to learn more? Join us to discover how our team members are #TransformingLives.Why Work at AssistRx:
Dynamic Work Environment:
Engage in a vibrant workplace culture.
Paid Time Off:
Begin with 100 hours (12.5 days) of PTO, increasing to 140 hours (17.5 days) upon your anniversary.
Tenure Bonus:
Receive $1,000 after three years and $2,500 after five years of service.
Meaningful Contributions:
Be part of a team that is leading the charge in enhancing healthcare by improving patient access to vital medications.
Flexible Work Culture:
Many employees have the chance to work a hybrid schedule after completing training. Enjoy a work environment that promotes balance and values diverse perspectives.
Career Advancement:
We believe in promoting from within.
We are dedicated to our employees' professional growth through our Advance Gold program, which provides opportunities to develop skills and progress within the company.
Innovation:
Play a role in creating innovative solutions that tackle complex challenges in the healthcare sector.
Collaborative Atmosphere:
Collaborate with skilled professionals who are committed to teamwork, learning, and pushing the limits of what is achievable. Refer a friend, and if hired, receive a $750 referral bonus.
A Day in the Life of a Bilingual Access Specialist:
This position involves direct interaction with healthcare providers and insurance entities to collect information regarding a patient's insurance and the coverage for specific pharmaceutical products.
The Bilingual Access Specialist will assist healthcare providers with inquiries related to coding, billing, and navigating intricate reimbursement challenges.
This role also supports Prior Authorizations (PA) for a designated caseload and aids in navigating the appeals process to secure medications.
Ensure that cases progress through the necessary processes in compliance with company standards and procedures, while delivering the highest level of service and quality.Conduct benefit investigations for patients by making outbound calls to payers to confirm patient insurance benefit details, address complex reimbursement challenges, and seek resources to overcome these obstacles.
Verify patient-specific benefits and document details such as coverage, cost-sharing, and access/provider options.
Identify any coverage limitations and provide details on how to expedite patient access.
Document and initiate the prior authorization process and claims appeals.
Report any reimbursement trends or coverage delays to management.
Act as a liaison among field representatives, healthcare providers, and patients.
Job Snapshot:
Compensation:
$19-22/hr
Language Differential:
In addition to your base hourly wage, you will receive a language skills differential of $2 per hour, contingent upon passing a certification test.
Launch Bonus:
$500 after 90 days for eligible employees.
Success Bonus:
$500 after 180 days for qualified employees, with the potential to double the bonus to $1,000 based on performance.
Schedule Requirements:
Post-training schedules will be established based on availability.
Training:
Training lasts four weeks, with a schedule of 8:30 AM to 4:30 PM, including a one-hour lunch break.
Hybrid Opportunity:
The chance to transition to a hybrid schedule will be available after 120 days, contingent upon meeting goals and quotas at the manager's discretion.
RequirementsQualifications for the Bilingual Access Specialist:
In-depth knowledge and experience with Major Medical & Pharmacy Benefit Coverage.
2 to 3 years of experience in benefit investigation, including analysis and interpretation of insurance coverage.
2 to 3 years of experience interacting with healthcare providers regarding health insurance plan requirements.
Bilingual in both English and Spanish.
Excellent verbal communication skills and grammar.
Salesforce system experience preferred.
Benefits
Interested in learning more about the employee benefits offered by AssistRx? Here are some additional benefits our employees enjoy:
Medical, dental, vision, life, and short-term disability insurance.
Teledoc services for those enrolled in medical insurance.
A supportive, progressive, fast-paced environment.
Competitive pay structure.
Matching 401(k) with immediate vesting.
Legal insurance.
Curious about how we recognize our employees for delivering outstanding results? Here are some awards our employees receive throughout the year:
#TransformingLives Honor:
This quarterly award program is a peer-to-peer recognition that highlights the remarkable ways our team members are transforming lives for patients daily.
Values Award:
This quarterly award program recognizes individuals who exemplify one or more of our core company values: Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award:
This annual award program acknowledges an individual who has gone above and beyond to support the AssistRx vision of transforming lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services.
Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
-
Orlando, Florida, United States AssistRx Full timeJob OverviewPosition Summary: The primary goal of this role is to facilitate patient access to necessary medications and therapies.About AssistRx: Recognized as a Top Workplace in Orlando for three consecutive years, AssistRx values its exceptional team members. We have developed an ideal combination of technology and expertise to achieve outstanding...
-
Bilingual Patient Access Specialist
1 month ago
Orlando, United States AssistRx Full timeJob DescriptionJob DescriptionJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need.About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and...
-
Bilingual Patient Access Specialist
4 weeks ago
Orlando, United States AssistRx Full timeJob DescriptionJob DescriptionJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need.About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and...
-
Bilingual Patient Access Specialist
4 weeks ago
Orlando, United States AssistRx Full timeJob DescriptionJob DescriptionJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need.About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and...
-
Bilingual Patient Access Specialist
1 month ago
Orlando, United States AssistRx Full timeJob DescriptionJob DescriptionJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need.About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and...
-
Patient Access Specialist
3 weeks ago
Orlando, United States AppleOne Employment Services Full timePatient Access Specialist opportunity in Orlando, FLPay: $17/hourTemp to Perm opportunity Schedule: M-F 8:30am to 5:00pm In Office opportunity - Orlando, FL 32819Start date is Monday 9/9/24- must be able to start on this date to be considered! Job Responsibilities:• Submit PA requests via online portals, and other methods for diagnostic and genetic...
-
Patient Access Coordinator
20 hours ago
Orlando, Florida, United States AssistRx Full timeAbout the RoleWe are seeking a highly skilled Patient Access Specialist to join our team at AssistRx. As a Patient Access Specialist, you will play a critical role in helping patients access the medications and therapies they need.Key ResponsibilitiesWork directly with healthcare providers and insurance plans/payers to gather information about a patient's...
-
Patient Access Specialist
1 month ago
Orlando, United States ICON Consultants, LP Full timeThe purpose of this position is to help patients get access to the medications and therapies that they need. This role works with healthcare providers, patients, payors and pharmacies to gather information about a patient's insurance policy and the coverage provided by that policy for a specific pharmaceutical product. This position provides access and...
-
Patient Access Specialist
4 days ago
Orlando, United States AssistRx Full timeJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need.About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class...
-
Patient Access Manager
5 days ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a highly skilled Patient Access Manager to oversee the delivery of patient access services for multiple locations throughout our healthcare system. This is a critical role that requires strong leadership and management skills, as well as a deep understanding of healthcare operations and patient access processes.Key...
-
Patient Access Manager
1 week ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a highly skilled Patient Access Manager to oversee the delivery of patient access services for one or more locations throughout the organization. This role is responsible for ensuring the efficient and effective management of patient access operations, including staff management, budgeting, and quality assurance.Key...
-
Patient Access Manager
1 week ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a highly skilled Patient Access Manager to oversee the delivery of patient access services across multiple locations. This is a critical role that requires strong leadership and operational expertise to ensure seamless patient flow and optimal revenue cycle performance.Key ResponsibilitiesDevelop and implement...
-
Bilingual Patient Service Representative
3 months ago
Orlando, United States Medusind Full time $16Remote Patient Service Representative (Bilingual: English/Spanish)At Medusind we take immense pride in offering superior, cost-effective solutions covering the whole spectrum of tasks and processes to the healthcare industry. A significant factor is that our workforce comes with rich domain expertise and robust compliance norms.Our four-prong approach of an...
-
Bilingual Customer Service Specialist
2 weeks ago
Orlando, Florida, United States Myicarehealth Full timePosition Overview:As a Bilingual Customer Service Specialist, you will play a crucial role in facilitating communication between members, providers, and health plans. Your expertise will ensure that all inquiries are handled efficiently and effectively.Key Responsibilities:Engage directly with members, providers, and health plans to address their...
-
Patient Access Specialist 99 Start
3 days ago
Orlando, United States Shyft6 Full timeJob Description: The purpose of this position is to help patients get access to the medications and therapies that they need. This role works with healthcare providers patients payors and pharmacies to gather information about a patient s insurance policy and the coverage provided by that policy for a specific pharmaceutical product. This position provides...
-
Patient Access Specialist
2 weeks ago
Orlando, Florida, United States AdventHealth Central Florida Full timeComprehensive Benefits:Immediate Benefits EnrollmentPaid Time Off from Day OneStudent Loan Repayment OptionsProfessional Development OpportunitiesHolistic Wellbeing ResourcesMental Health Support ServicesPet Insurance Available*Debt-free Education Options* (Certifications and Degrees without upfront tuition costs)Our Commitment:At AdventHealth, we believe in...
-
Patient Access Specialist Senior Virtual
3 days ago
Orlando, Florida, United States AdventHealth Full timeJob SummaryWe are seeking a highly skilled Patient Access Specialist Senior Virtual to join our team at AdventHealth. This role will be responsible for ensuring patients are appropriately registered for all service lines, performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving...
-
Patient Access Specialist
3 weeks ago
Orlando, United States The Reserves Network Inc Full timeJob DescriptionJob DescriptionWhen you step into the role of the customer service representative, you unlock endless possibilities for yourself, our client company, and the community they serve. Don’t miss the chance to join a supportive team that makes a difference in the lives of patients by offering therapy solutions through communication, teamwork and...
-
Patient Access Specialist
3 days ago
Orlando, Florida, United States AssistRx Full timeAbout the RoleThe Patient Access Specialist plays a critical role in ensuring that patients have access to the medications and therapies they need. This position requires strong communication and problem-solving skills, as well as the ability to navigate complex reimbursement issues.Key ResponsibilitiesWork directly with healthcare providers and insurance...
-
Patient Access Coordinator
1 week ago
Orlando, Florida, United States Nemours Full timeAbout the RoleNemours is seeking a highly skilled Patient Access Specialist I to join our team in Orlando, Florida. This is a full-time position that requires open availability and travel to all locations as scheduled.Key ResponsibilitiesProvide exceptional service to patients and families in accordance with Nemours' Standards of Behaviors.Perform...
