Peer Engagement Specialist
3 weeks ago
Hours 12:00 pm - 5:00 pm
Essential Functions:
- Oversees Wings Support and Recovery facility.
- Greets and engages with clients, staff, stakeholders and any guests in the facility.
- Consistently engage with clients in drop in center through standard socialization, playing games as appropriate, watching tv, arts/crafts or other engagement as able.
- Keep accurate count of facility attendance on a daily basis.
- Create & maintain monthly schedule of.
- Help devise, implement and conduct social/recreational activities for clients on at least a monthly basis.
- Assist clients with scheduling appointments for other Wings staff as needed.
- Answer company phone, provide accurate information as requested & route calls & information accordingly.
- Clean office on daily basis including but not limited to: removal of all trash when full or 2x/week as needed, clean and sanitize all surfaces immediately after use & daily at a minimum if not used, cleaning floors, all surfaces, entire office space including any staff and client bathrooms.
- Completes required steps needed to open facility for business on time and close at end of day including checking all entrances/exits are locked & turning off office lights as appropriate.
- Provide clerical and logistical support to staff as requested and needed.
- Maintain confidentiality and follows appropriate guidelines to maintain client protected health information as governed by state and federal mandates.
- Other duties as required or required.
Work Experience Requirements:
Previous office experience beneficial. Familiarity with Windows Office programs (Word, PowerPoint, Access, Publisher, Excel) necessary. Customer service experience expected. Professional office conduct required. Ability to multi-task a necessity. Time management skills needed. Must be able to communicate effectively both internally and externally and display patience, compassion and respect.
EDUCATION REQUIREMENTS:
High School Diploma or equivalent required. Experience and/or familiarity with peer support preferred.
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