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Customer Engagement Specialist

2 months ago

Marysville, California, United States US Main Full time
Position Overview:
As a Customer Engagement Specialist in the Classifieds department, you will thrive in a dynamic setting that demands efficiency and precision. This role is pivotal in managing various advertising processes while ensuring exceptional service delivery.

Key Responsibilities:
  • Processing of Classified, Obituary, and Legal Advertisements with a typing speed of at least 45 words per minute.
  • Demonstrating strong spelling abilities.
  • Acting as the primary point of contact for inquiries.
  • Handling cash transactions accurately.
  • Engaging with clients through in-person meetings, phone calls, and email correspondence.
  • Providing outstanding customer service to enhance client satisfaction.
  • Performing additional tasks as required.

This role offers a competitive hourly wage along with commission opportunities. Comprehensive training and necessary supplies will be provided. The ideal candidate will possess the ability to work autonomously, showcasing strong organizational and communication skills.