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Property Manager
2 months ago
The Property Manager in Pittsburgh, PA, US is responsible for providing expertise and knowledge to the team in the overall marketing and leasing operations, as detailed below (subject to potential revisions). Key duties involve supervising the day-to-day property operations and overseeing leasing, revenue management, fiscal planning, and resident and community relations activities.
Responsibilities of the Property Manager include:
- Supervising the overall property management
- Developing, monitoring, and overseeing all site management-related programs, policies, plans, rules/regulations, contracts, and agreements in alignment with corporate policies.
Job Type: Full-time
Compensation:$63,000 yearly
Responsibilities:- Understand the needs & expectations of residents Maintaining effective communication with residents
- Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner
- Create, distribute & evaluate resident surveys as requested by ownership
- Responsible for the supervision of property inspections, move-in and move-out procedures
Move-Ins
- Packages & paperwork preparation
- Ensuring units are ready for occupancy and performing move-in inspections
- Oversight of the collection of deposits and/or fees associated with move-in
Assist in the execution of turn events
- Supervise move-out inspections
- Ensure that units are turned in an acceptable and timely manner for future residents
- Oversee Risk Management & Emergency Procedures of property
- Oversight of Leasing and Lease-Up requirements
Oversight of prospective resident leasing process from start to finish
- Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly
- Negotiate lease renewals with current residents
- Maintain knowledge of the marketplace
- Responsible for the implementation and further development of the overall marketing plan
Coordinating and overseeing relationships developed with outside organizations
- Coordination of On and Off Property Marketing
- Responsible for overseeing all media aspects of property Print Materials
Approve flyers, mailers, and brochures by formatting content and graphics
Social Media (i.e. FaceBook, Instagram, Twitter, Google)
- Online Advertising
- Participates in preparing an annual operating budget; monitors and performs budget projections
Assist in establishing rents, property rent growth & rent goals
- Assist in developing & overseeing A/R & A/P Records Responsible for property purchases and monitoring of expenses
- With the assistance of property staff, oversee and manage vendor proposals & bid process
- Budgets to be developed, reviewed, and approved by Ownership
- Enter invoices to be paid (A/P)
- Make deposits daily (A/R)
- Monitor rents and enforce delinquency policies
- Responsible for oversight and training needs of Leasing & Maintenance Staff, and any/all staff members directly related to the property
Lead in hiring/training/development process of direct hires
- Oversee Scheduling, Employee Record Keeping & Payroll Reporting (with supervisor oversight) Through Marketing Plan, creating a schedule to maximize exposure
- Monitor Staff Activity and adjust where necessary
- Maintaining system for service requests
- Coordinate and participate in residence life programming
Assist in establishing overall goals and objectives for resident community experience
- Provide daily reports to management and ownership as requested
Preferred but not required:
- Bachelor’s degree in Business or related field
- 5+ years of Property Management experience (prior housing management experience preferred) with significant supervisory responsibility
- Software experience; Word processing, Excel, email, web browsing, and property management systems
- Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary
Our company is a dynamic, fast-growing property management company and real estate investment company located in Pittsburgh, PA. The Hudson Companies is a family-owned and led company and is a 4-time recipient of the Best Places to Work in Pennsylvania Award. You will join a team of dedicated property managers, fellow leasing consultants, and facilities maintenance team members who strive to provide exemplary customer service to our residents and clients.