Managed Services Operations Manager
4 weeks ago
- Manage and lead a team of technical professionals to ensure the delivery of exceptional managed services to clients.
- Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
- Monitor service performance metrics, identify areas for improvement, and implement solutions to enhance service delivery.
- Collaborate with cross-functional teams to ensure seamless integration of managed services with other business units.
- Conduct regular performance reviews, provide feedback, and support professional development for team members.
- Act as a point of escalation for complex issues and provide timely resolution to ensure client satisfaction.
- Stay current on industry trends, technologies, and best practices to drive continuous improvement in service delivery.
- Bachelor's degree is preferred in IT, Computer Science, or related field.
- 5+ years of experience in managing IT operations, preferably in a managed services environment.
- Strong knowledge of ITIL framework and best practices for service management.
- Proven leadership skills with the ability to motivate and inspire team members.
- Excellent communication skills with the ability to interact effectively with clients and internal stakeholders.
- Certifications such as ITIL, PMP, or CISSP are a plus.
- Apple knowledge also a plus.
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Systems Technical Manager
3 weeks ago
South San Francisco, California, United States ICE Consulting Managed IT Services Full timeWhat we are looking for:The ideal candidate for the Systems Technical Team Manager position is seasoned professional with a strong proven technical background, extensive experience managing and leading a team, and experience working for a professional services organization that provides managed services to a diverse group of clients within varying technical...
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San Francisco, United States Vantage Point Consulting Inc. Full timeThe IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, providing expert level technology customer service, and keeping management apprised of changes. In this capacity, the IT Supervisor will:Supervise team responsible for IT support services; supervise work schedules and priorities and participate...
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San Francisco, United States Vantage Point Consulting Inc. Full timeThe IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, providing expert level technology customer service, and keeping management apprised of changes. In this capacity, the IT Supervisor will:Supervise team responsible for IT support services; supervise work schedules and priorities and participate...
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San Francisco, United States Vantage Point Consulting Inc. Full timeThe IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, providing expert level technology customer service, and keeping management apprised of changes. In this capacity, the IT Supervisor will:Supervise team responsible for IT support services; supervise work schedules and priorities and participate...
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Assistant Service Operations Manager
2 weeks ago
South San Francisco, United States Rivian Full timeThe Assistant Service Operations Manager - Night Shift position requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross-functional collaboration. To be Operations Manager, Night Shift, Operations, Assistant, Night, Manager, Retail
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Operations Manager
3 weeks ago
South San Francisco, United States Returnmates Full timeJob DescriptionJob DescriptionSway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove...
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Operations Manager
12 hours ago
South San Francisco, United States Returnmates Full timeJob DescriptionJob DescriptionSway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove...
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Operations Manager
3 weeks ago
South Easton, United States Willwork Global Event Services Full timeJob DescriptionJob Description National Labor Management Company is seeking an experienced Operations Manager to handle Boston and the surrounding area. A flexible schedule determined by events, nights and weekends are required.Qualified candidates must possess the following skills and experience:The ability to recruit qualified laborCoordinate and schedule...
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Fleet Service Manager
4 days ago
San Francisco, United States AutoNation Reconditioning Services Northern CA Full timeOverview: Position Overview In this exciting high growth role based in San Francisco, California, you will manage and direct defined aspects of the clients fleet operations. You will lead and inspire a team of vehicle technicians tasked with maintaining and repairing a growing fleet of self-driving taxis. You will set and achieve operational objectives,...
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Multi-Site Services Manager
7 days ago
San Francisco, United States ISS Facility Services - North America Full timeYou have passion for what you do. You like working as a team and be part of a family. It’s not work when you love what you do. Come join us as a Multi-Site Services Manager and see where your career will take you!!!The Multi-Site Services Manager will work in line with the client and ISS Facility Services values to drive the vision and create a seamless...
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Multi-Site Services Manager
7 hours ago
San Francisco, United States ISS Facility Services - North America Full timeYou have passion for what you do. You like working as a team and be part of a family. It’s not work when you love what you do. Come join us as a Multi-Site Services Manager and see where your career will take you!!!The Multi-Site Services Manager will work in line with the client and ISS Facility Services values to drive the vision and create a seamless...
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Multi-Site Services Manager
7 days ago
San Francisco, United States ISS Facility Services - North America Full timeYou have passion for what you do. You like working as a team and be part of a family. It’s not work when you love what you do. Come join us as a Multi-Site Services Manager and see where your career will take you!!!The Multi-Site Services Manager will work in line with the client and ISS Facility Services values to drive the vision and create a seamless...
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Customer Service Manager
7 days ago
San Francisco, United States TMG Services Full timeJob DescriptionJob DescriptionTidal Management is looking for an Entry Level Customer Service Manager to proactively support and provide direct customer service strategies for a renowned client in the Telecommunications industry. As the Entry Level Customer Service Manager, you will fuel the customer’s excitement as their direct point of contact. We need...
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Account Executive
3 weeks ago
South San Francisco, United States The Rockridge Group Full timeJob DescriptionJob DescriptionPosition: Managed Services Account ExecutiveLocation: Northern California (Santa Clara and San Francisco Counties)*Hybrid work model may be an option, blending remote work with in-office collaboration for a dynamic and flexible work environment."Company Overview:Join Company X’s dynamic and innovative team, a leading provider...
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Operations Manager
3 weeks ago
South San Francisco, California, United States Returnmates Full timeSway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no...
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Operations Manager
1 day ago
South San Francisco, California, United States Returnmates Full timeSway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no...
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Services Operations Specialist
7 days ago
South San Francisco, United States Avantor, Inc. Full timeThe Opportunity:In this role, you will report to the Operations Specialist Manager and will work closely with the Avantors Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research Operations Specialist, Operations, Specialist, Production, Inside Sales, Inventory Control, Manufacturing
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6008 Sr. Logistics Manager
4 weeks ago
South San Francisco, United States Harvest Technical Services, Inc. Full timeJob DescriptionJob DescriptionHybrid: Minimum of 3 days on-site in South San FranciscoJOB SUMMARYMain purpose of this position is on-going optimization AND managing existing operations of the companys logistical network.The logistics team delivers a North America logistical network that balances agility, cost effectiveness, and resilience.Strategically...
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Operations Manager
2 weeks ago
San Francisco, United States Allied Universal® Full timeOperations Manager **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer...
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San Francisco, United States Episcopal Community Services Full time**PRIMARY DUTIES AND RESPONSIBILITIES**: The Assistant Support Services Manager (ASSM) supports the Support Services Manager (SSM) in the oversight and development the Support Services program at a designated housing site(s) to provide intensive social work and support services to the formerly homeless adults who reside there. The ASSM shares supervision of...