Account Representative

4 weeks ago

Spokane, United States Absco Solutions Full time
Job DescriptionJob DescriptionOverview
The Account Representative will be coached and mentored by their Senior Account Executive on a daily basis to grow revenue and long-term accounts that align with company goals, while maintaining a mutually beneficial relationship with the client. You will assist with developing new business, maintaining existing relationships, while honing your sales skills in a company that saves lives.

Responsibilities will include, but not limited to, joining site walks, building proposals, reviewing construction bids, conducting industry-related research, handling information requests, and performing routine administrative functions. You will be well organized and comfortable communicating with internal and external clients on the account executive’s behalf. This position will be based in our Lynnwood office and requires consistent daily attendance and attention to detail.

What You Will Do
  • Assist in business development meetings with customers.
  • Attend networking and social events (trade conferences, golf tournaments, sporting events, etc.) to promote business relationships.
  • Support the Senior Account Executive in proposal production.
  • Assist with seeking out new customer prospects.
  • Assisting customers in their security master planning needs.
  • Form business relationships with end users, electrical contractors, and vendors.
  • Maintain and deepen quality relationships with existing customers.
  • Assist the Sr. Account Executive in analyzing territory to identify opportunities to pursue.
  • Participate in marketing and customer events.
  • Accurately configure and price products and services to meet customer needs.
  • Become familiar and trained with Absco’s product disciplines.
  • Assist in maintaining accurate sales pipeline data in ERP system.
  • Support the account executive in communicating with other departments.
  • Identify and track bid opportunities, assist in bid qualification process and endorse qualified projects to the Sr. Account Executive.

What You Will Bring
  • Excellent verbal and written communication skills.
  • Well-organized, responsive, and detail-oriented with superior follow-up skills.
  • Experience in managing multiple projects simultaneously.
  • Proficient in Microsoft Office Suite.
  • Self-motivated with a can-do attitude and sense of urgency.
  • Enjoys networking and building lasting relationships.
  • Curious nature and desire to expand knowledge of the security industry.
  • Valid State driver's license.
  • High school diploma or equivalent.
  • Fire, life safety and security and/or electrical industry experience a plus.


How You Will Be Successful
  • Impact & Influence: You can motivate others to support an idea, agenda, or direction. Your strategic influence includes establishing credibility or using data to directly persuade or address a client’s issues or concerns.  
  • Communication: You will have strong written and verbal communication with ability to deliver content and convey messaging to diverse audiences. You utilize active listening skills and ensure that stakeholders feel heard.
  • Consultative: You develop effective professional interactions with others based on trust. You seek to understand other's end goals to best assist in identifying action steps. You encourage and provide support as needed.
  • Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work well under pressure and can pivot direction quickly to keep up with business demands, maintaining use of best practices.
  • Client Focus: You always keep internal and external customers in mind. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction.
  • Professional Know How: You understand procedural and technical aspects of your role. You demonstrate resourcefulness in acquiring additional professional expertise and keep up to date on resources available to enhance skills and meet the needs of all customers.
  • Growth Mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on trends and concepts.
Physical Requirements
 
  • Ability to drive as needed to client project locations.
  • Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment.
  • May need to be able to lift up to 25 lbs. 
  • Able to use office equipment such as phone, copier, printer, etc.
  • Overnight and out-of-State travel may be required on occasion.

What to Expect
We offer a fun work environment, professional development, challenging projects, and competitive compensation. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. Regular travel between office locations may be required on occasion. Absco Solutions started in 1977 and we have become the Northwest’s premier facility vulnerability expert in fire life-safety, and security integration for multi-site and campus environments.  We work with Federal Agencies, Universities, Hospitals, K-12, Distribution, Retail, State and Local Municipalities and other marque campus clients. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 

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