Account Coordinator

1 month ago


Carlstadt, United States Wonder Meats Inc Full time
Job DescriptionJob Description

Job Title: Account Coordinator 
Shift: Sunday - Thursday, 3PM -11PM 
Location: Carlstadt, NJ 

Position Summary

We are seeking a talented individual to join our Customer Relations team. The Account Coordinator will manage customer orders, be a subject matter expert on Wonder Meats' products, address customer inquiries, and help our team process/fulfill orders as needed. This position requires someone who can work a flexible schedule that may range Sunday – Thursday, from 3pm – 11:00pm ET.

KEY RESPONSIBILITIES

  • Receive purchase orders and accurately submit into Microsoft Dynamics NAV.
  • Verify purchase order prices against appropriate pricing models.
  • Utilize standard lead time sheet to date orders for shipment.
  • Send order acknowledgements to internal business unit customers.
  • Advise customers of inventory backorders or order delays.
  • Communicate customer requests for order expediting.
  • Process credit/debit paperwork to resolve pricing discrepancies.
  • Update sales orders to match customer’s purchase order revisions.
  • Investigate & help resolve material shortages and freight damage claims.
  • Work with manager to address customer concerns & escalated issues.
  • Performs other related duties as assigned.

JOB REQUIREMENTS/QUALIFICATIONS:

  • Bachelor’s degree in business administration, marketing, or a similar field preferred.
  • Excellent MS Office knowledge
  • Outstanding organizational and time management skills
  • Familiarity with office equipment and applications (i.e. calendars, copy machines, scanners, Microsoft Suite)
  • Excellent verbal and written communication skills
  • Discretion and confidentiality.

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