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Account Coordinator

2 months ago

Carlstadt, New Jersey, United States Wonder Meats Inc Full time

**Job Title:** Account Coordinator

**Job Summary:**

We are seeking a highly skilled and detail-oriented individual to join our Customer Relations team at Wonder Meats Inc. as an Account Coordinator. This role is responsible for managing customer orders, providing exceptional customer service, and ensuring seamless order fulfillment.

**Key Responsibilities:**

  • Receive and accurately process purchase orders in Microsoft Dynamics NAV.
  • Verify purchase order prices against established pricing models.
  • Utilize standard lead time sheets to date orders for shipment.
  • Send order acknowledgements to internal business unit customers.
  • Advise customers of inventory backorders or order delays.
  • Communicate customer requests for order expediting.
  • Process credit/debit paperwork to resolve pricing discrepancies.
  • Update sales orders to match customer's purchase order revisions.
  • Investigate and help resolve material shortages and freight damage claims.
  • Work with manager to address customer concerns and escalated issues.

**Requirements/Qualifications:**

  • Bachelor's degree in business administration, marketing, or a similar field preferred.
  • Excellent MS Office knowledge.
  • Outstanding organizational and time management skills.
  • Familiarity with office equipment and applications.
  • Excellent verbal and written communication skills.
  • Discretion and confidentiality.