LM - 002 - Customer Service Specialist
6 days ago
We are growing and hiring an experienced Customer Service Specialist to help us stay informed on how our products are performing with clients. If you like the idea of product development, research, have people skills and want to help make interesting consumer products better, this is an excellent place to grow your career The location is in Chino.
Responsibilities
Receive phone calls from clients for helping them to solve problems
Reach out to clients to collect feedback related to our products
Relay findings to Product Development Team to foster improvement of products and services
Build and maintain professional relationships between the company and clients
Requirements
Customer service experience
Excellent written and verbal communication skills in English. Spanish or Chinese language proficiency a plus.
Background in consumer products is a plus, and/or interest in e-bikes and/or outdoor gear such as solar panels
Must know your way around a computer and typical business software
Confident, professional decorum when interacting with clients on the phone and through email
Job Type: Full-time
Pay: $16.00 per hour
Schedule:
Monday to Friday
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