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Resident Manager
3 months ago
Property: The Metro at Buckingham
Location: Los Angeles, CA
Position Summary
WSH Management is seeking a full-time Resident Manager for a 103-unit low-income tax-credit apartment community in Los Angeles, CA. This community serves seniors aged 62 and older, with 51 units designated for homeless permanent supportive housing. The Resident Manager will work closely with St. Joseph's, the onsite service provider for these 51 former homeless residents, and interact daily on their behalf. This is a 40-hour per week position.
What we Offer:
- Payrate $29 to $30 per hour, commensurate on experience.
- Required to live on-site – 2-bedroom apartment
- Annual bonuses.
- Medical, Dental, Vision.
- Paid Time Off and Holiday Pay.
- 401K with match
Job Duties
- Prior experience managing tax credit and special needs communities
- Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
- Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Ensure property is rented to fullest capacity and lost rent is minimized.
- Adhere to Wait List protocols and demonstrate effective marketing and leasing skills
- Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
- Working knowledge of California landlord/tenant law, and common procedures and notices.
- Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
- Ensure efficiency of staff through ongoing training, instruction, counseling and leadership.
- Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
- Thorough understanding of the English language and ability to communicate effectively with others.
- Must possess a valid Driver’s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business.
- Participate in training (in Southern California) to comply with new projects, programs or existing laws.
- Be able to work evenings and weekends on call as needed.
Qualifications
While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience:
- Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s); will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties.
- Affordable Housing and lease up experience.
- Property Management (or similar) software experience.
- Supervisory experience.
- High School Diploma Required. College degree preferred
- Must possess strong attention to detail and sales ability.
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications.
- Must possess a valid driver’s license and maintain current auto insurance.
- Candidates will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)
The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits.
About us
WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us
WSH Management is a recipient of the 2022 Employee Choice Award, and we intend to continue this trend. We offer training programs and growth opportunities to our employees.
WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodation for the hiring process will be made.
WSH Management is a drug free workplace.
WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO
How to apply
If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.
“Apply” at the top of this ad.
