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Business Operations Specialist(Bilingual in Korean A Must)

1 month ago

Marietta, United States DHD Consulting Full time
Job DescriptionJob DescriptionEssential Duties & Responsibilities:
· Daily operation of checking order status, communicating across departments (HQ Korea, Sales team, production team, & technical team) to fulfill customer’s requests and provide solutions.
· Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.
· Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.
· Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers
· Process import / export document and arrange appropriate transport mode based on strict deadlines
· Update customer’s portal of packaging data, NAFTA (Certificate of Origin), etc. If customer requires
· Obtain documents related with sales orders and proof of delivery and send invoices to customers
· Monitor inbound & outbound schedule at the warehouse
· Conduct warehouse inventory audits and maintain inventory accuracy
· Handle bill document for customs clearance.
· Maintain accurate records of sales history.
· Report weekly sales recap to the management to reach the sales goal.
· Month-end closing procedures (Warehouse/Freight/Samples/Customs Related Invoices)
· Proceed customers’ claim invoices through the SAP based on QA Team’s decision
· Maintain the price chart up-to-date (Applying LTA on time as contracted)
· Other duties as assigned.
Requirements
  
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
 
Education and Work Experience:
· Bachelor degree preferred
· Business operation, and/or logistics experience preferred. 
- 0~8 years of work experience
 
Knowledge and Skills:
· Excellent verbal and written communication skills
· Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP 
· Bilingual (English & Korean ) 
· Team works, good attitude, energetic
· Problem solving skills
· Organized, detail oriented, and ability to multi-task
 
Physical Demands:  
· Position requires sitting at a desk working on a computer for at least 2/3 of time.
· Position requires minimal lifting up to 20 lbs.
· Position requires regular and reliable attendance.
· Position requires travel up to 10% of time.
 
 

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