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Quality Coding Specialist
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Travel Physical Therapist
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Enrollment Specialist
2 months ago
Job Title: Call Center Healthcare Enrollment Specialist
Start Date: July 22nd
Pay rate: $18-19/hr (Paid Weekly)
Location: Marietta, GA
Production Schedules Available:
- Hybrid Schedule – Two days in office, Three days remotely (SUBJECT TO CHANGE)
- Production shifts will be scheduled on a weekly rotation
- Shifts include Monday- Friday 9am-5pm, Optional Saturday’s, 9am-1pm
- MUST be available for ALL shifts listed above.
- Conduct outreach to assigned program participants for introduction (inbound/outbound customer service - no cold calling)
- Explain the enrollment process to current and prospective members.
- Maintain and update program participant profile and coverage information.
- Distribute program welcome materials to program participants through desired means of communication.
- Assist with educating program participants about various healthcare insurance plan options.
- Assist program participants with enrollment into desired healthcare plan option.
- Maintain client case and daily activity records.
- Additional related responsibilities may be assigned.
- Thorough knowledge of healthcare plan design and benefits
- Knowledge of healthcare access and coverage including the Federal Healthcare Marketplace, Medicaid and Medicare is preferred.
- Excellent customer service skills.
- Excellent organizational and multi-tasking skills.
- Strong verbal skills in English and Spanish (bilingual fluency is a plus).
- Ability to work in a fast-paced environment.
- Life & Health Insurance License is a plus.
- Thorough knowledge of healthcare plan design and benefits
- Knowledge of healthcare access and coverage including the Federal Healthcare Marketplace, Medicaid and Medicare is preferred.
- Excellent customer service skills.
- Excellent organizational and multi-tasking skills.
- Strong verbal skills in English and Spanish (bilingual fluency is a plus).
- Ability to work in a fast-paced environment.
- Life & Health Insurance License is a plus.