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Front Desk Receptionist

2 months ago

Midland, United States Midland Physical Therapy Full time
Job DescriptionJob DescriptionDescription:Midland Physical Therapy - 301 Dodson Street, Midland, TX 79701
Midland Physical Therapy is part of the H2 Health family of brands, and we invite you to be part of your family


Are you ready to make a difference in the lives of your patients? If you are passionate about patient-centered care and delivering high-quality outcomes, we want to hear from you


H2 Health is seeking a compassionate Front Desk Receptionist & Patient Coordinator to work full-time at our Midland Physical Therapy outpatient clinic in Midland, TX. Our ideal candidate is someone passionate about helping others, committed to providing great customer service, and looking to grow within our family. We provide a flexible work schedule to accommodate your lifestyle.


As a Front Desk Receptionist & Patient Coordinator, you'll be responsible for the detailed scheduling of pre-employment candidates and responsible for accurate documentation of any client interactions as well as accurate chart preparation. You will be the first impression our patients and customers hear and see as they walk through our doors or call our office. You will need to be able to schedule candidates for testing and handle any walk-in candidates, collect payments and at times handle a high volume, a busy situation in a friendly and controlled manner.


What You'll Need:

Education: High school diploma or equivalent

  • Be able to type at least 40 to 50 words per minute and have experience with software such as Gmail, Word, Google Sheets, Excel, and Google Docs.
  • You have excellent phone etiquette and can document phone calls, and route phone calls while handling customers at the front desk with a pleasant friendly, helpful attitude.
  • Must have excellent attention to detail in all work done with a low error rate.
  • Must have the ability to take constructive criticism and have a strong work ethic.
  • Must be on time to work and have a flexible schedule.

Specific responsibilities:

  • You must be able to answer/manage several phone lines throughout the day.
  • Have good computer skills, typing speed, and experience with Google Suite, Word, and Google Documents/Sheets.
  • Excellent communication skills are needed for all aspects of the job.
  • Maintain an organized workflow while being able to problem solve and help smooth the flow of patients and candidates in the office.
  • Be able to communicate with doctors, companies, or other referral sources if they call maintaining a professional demeanor at all times.
  • Maintain an organized work area and be able to write legibly.
  • Help make the flow of the patients and other customers smoothly flow.

What You'll Get:

  • Competitive Compensation: Your skills and experience will be rewarded with compensation that reflects your true value. But wait, there's more Brace yourself for our thrilling and profitable performance bonus program that will propel your earnings to thrilling new heights
  • Comprehensive Benefits: Medical, dental, and vision insurance options, a 401K plan, generous PTO and paid holidays, parental leave, company-paid life insurance, flex spending, company-sponsored healthcare reimbursement account and more.*
  • Professional Development: Access to mentorship from experienced patient coordinators to learn from their expertise and gain valuable insights into the profession.
  • Work-Life Balance: We believe in a healthy balance between work and personal life, allowing you to thrive both professionally and personally.

Why H2 Health:

  • Community Focus: We are dedicated to serving the community and are committed to making a positive impact on the environment.
  • Commitment to Quality Care: Our focus is on providing top-notch care to our patients. If you are dedicated to delivering the best possible outcomes, you'll find a fulfilling home with us.
  • Inclusivity and Diversity: We embrace diversity and foster a compassionate workspace for everyone.
  • Endless Opportunities: We encourage professional growth and support your career advancement within our company. With multiple clinics across states, there are even opportunities for relocation and travel if you desire.
  • Interdisciplinary Team Approach: You'll be part of a dynamic team working together to provide the best therapy opportunities for patients.

Join Our Team Today:

If you're ready to make a difference, grow professionally, and join a supportive and caring family that values excellence, accountability, integrity, customer service, and diversity, we can't wait to hear from you. Apply now to become a valued member of H2 Health


Equal Opportunity Employer:

At H2 Health, we are an equal-opportunity and affirmative-action employer. Our employment decisions are based on qualifications, merit, and business needs. Background checks and references are required for employment.


*Certain benefits are only available for full-time employees working 35+ hours a week.

Requirements: