Business Development Coordinator

3 months ago


Oak Lawn, United States Mike Haggerty Buick GMC Full time
Job DescriptionJob Description

Who We Are

At Mike Haggerty Auto, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Mike Haggerty Auto is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. 

Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us

What We Offer

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Match
  • Family Owned and Operated
  • Paid Vacation
  • Paid Company Holidays
  • Paid Training 
  • Ongoing Professional Development
  • Employee Discounts
  • Family-Friendly and Inclusive Culture
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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