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Patient Coordinator

1 month ago

Rocklin, United States Neptune Dental Management Full time
Job DescriptionJob Description

Rockville Smiles in Rocklin, CA is seeking an enthusiastic and dependable individual to the face of our practice. As the first point of contact for our patients, your cheerful demeanor and welcoming smile will set the tone for their visit. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we want to hear from you

Schedule

  • Full-time
  • Monday-Friday - no weekends
  • Full-time: 8:00am-5:00pm

Benefits

  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth within the practice
  • Health benefits package
  • Paid time off and holiday pay
  • Positive and supportive work environment

Qualifications and Skills

  • Previous experience in a customer service or receptionist role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in computer skills and experience with dental software a plus
  • Must be dependable, punctual, and able to work well independently as well as part of a team
  • A cheerful attitude and a genuine smile are a must
  • In addition to English, fluency in at least one of the following languages is required: Spanish, Russian, Ukrainian

Responsibilities Include

  • Greet patients with a warm and friendly demeanor as they arrive at the office.
  • Manage patient appointments and maintain the office schedule to ensure efficient operations.
  • Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
  • Verify insurance coverage and assist patients with billing and payment inquiries
  • Maintain a clean and organized front office area
  • Collaborate with the dental team to ensure seamless patient experiences

If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity Please submit your resume and a brief cover letter highlighting your relevant experience and why you would be a great fit for our team. We look forward to hearing from you

About Us

Rockville Smiles is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients.

Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

In compliance with state applicable laws, Image Specialty Partners is obligated to provide a reasonable estimate of the compensation range for this role. Individual compensation decisions are ultimately based on factors such as qualifications, experience, skill set, and internal alignment.

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