Clinical Operations Analyst

4 weeks ago

Pensacola, United States West Florida Medical Center Clinic PA Full time
Job DescriptionJob DescriptionDescription:

JOB SUMMARY

Provide financial analyst support for members of the Practice Management team, in order to increase and enhance their productivity at the executive level.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Perform advanced statistical analyses including opportunity assessments, clinical and financial risk tracking, trend identification and predictive modeling exercises.
  • Assess data quality using advanced statistical testing and validation techniques.
  • Interpret and analyze outcomes data to accurately assess, evaluate and demonstrate program performance.
  • Written and verbal presentation and interpretation of findings in multiple settings.
  • Explore existing processes and data warehouses, generating ideas for analysis projects.
  • Work with complex database programs to generate original data reports and revise existing reports.
  • Maintain a detailed knowledge of physician compensation structures, billing and collection processes, operational methods and policies, and corporate policies and procedures which could impact analytical outcomes.
  • Maintain a detailed knowledge of financial operations (function of the general ledger and relation to the income distribution plan).
  • Interact with MMS management team routinely to understand project goals, deadlines and develop satisfactory working relationships.
  • Other duties as assigned.

CORPORATE CULTURE RESPONSIBILITIES

  • Follow established corporate and department-specific policies and procedures
  • Attend all corporate and department-specific required training.
  • Uphold MCC’s Purpose, Values, and Vision.
  • Abide by MCC’s Corporate Culture Responsibilities.
  • Perform other duties as may be assigned cheerfully and willingly.
Requirements:

EDUCATION/EXPERIENCE REQUIREMENTS

  • Bachelor's degree in finance or related field required.
  • Minimum of 3 to 5 years of financial planning and analysis experience in a hospital/healthcare environment REQUIRED.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
  • Exceptionally strong analytical, organizational, communication, presentation and interpersonal skills.
  • Demonstrated experience constructing and maintaining complex financial models.
  • Advanced proficiency with Microsoft applications to include Word, Excel, PowerPoint and Access.
  • Ability to identify and resolve problematic situations.
  • Ability to work in a fast-paced, high volume environment.
  • Strong work ethic and desire to progress and ability to learn new skills on a largely independent basis. Demonstrated customer-service skills.
  • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

  • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
  • Standing/Walking: Occasionally; activity exists up to 1/3 of the time
  • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
  • Ability to look at a computer screen for extended periods.
  • Ability to perform constant repetitive hands and finger motions.
  • Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

  • Must exhibit stable work behaviors daily.
  • Must possess adequate individual coping skills.
  • Ability to remain calm and professional regardless of workload or time constraints.
  • Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT

  • Exposed to frequent and constant interruptions in daily functions/schedule.
  • Must be available to customers and staff throughout the day.
  • Required to work extended hours to meet deadlines and to participate in various assigned committees.

Specific Operational Responsibilities

  1. Identify report and request maintenance assistance for work orders. Follow-up as required. - As Needed
  2. Assist in development of job descriptions for clinical departments. - Annually
  3. Assist in establishing work schedules and assignments for staff and new physicians. (i.e., call schedules, managing physician and staff time-off, other coverage areas, etc.) - As Needed
  4. Maintain departmental charge slips as directed by Senior CPM/VP of Operations. - Annually
  5. Attend quarterly professional training sessions (i.e., skill specific). - Quarterly
  6. Perform tasks and duties of absent staff members. - As Needed
  7. Attend events and other MCC functions as appropriate. - When Required
  8. Other duties, special projects or reassignments as directed by Senior CPM/VP of Operations - As Needed
  9. Review and authorize payroll data. Meet prescribed deadlines for submission. - Bi-Weekly
  10. Assist Senior CPM/VP of Operations in administering physician specialty practices, both operationally and fiscally. - Daily
  11. Assist in planning, implementing and administering personnel training, and coordination of medical and clerical duties. - Daily
  12. Work with Senior CPM/VP of Operations to develop and foster professional relationships within MCC in accordance with MCC internal customer service standards. - Daily
  13. Monitor and ensure compliance between departments, physicians, staff and regulatory guidelines. - Daily
  14. Maintain communication with physicians, staff and departments. - Daily
  15. Assist in monitoring and enforcing MCC policies and procedures. (OSHA, Dress Code, and HIPAA, for example). - Daily
  16. Under the direction of the Senior CPM/VP of Operations code and process invoices. - Daily, Monthly, Quarterly
  17. Under the direction of Senior CPM/VP of Operations assist in the development of educational materials and conduct staff in-service training (Coding, insurance and/or reimbursement changes, including other training, updates and changes, for example). - Monthly
  18. Develop and maintain knowledge of each physician pay sources, referring physicians and market resources. - Monthly
  19. Identify, order, pick-up and deliver medical and non-medical related supplies and materials, as needed. - Monthly

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