Customer Service Representative

4 weeks ago


Freehold, United States Jennifer Ortiz - State Farm Agent Full time
Job DescriptionJob DescriptionCompany Overview: Jennifer Ortiz - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish and English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
  • Assisting Spanish-speaking clients with inquiries related to insurance policies, coverage details, and claims processes.
  • Providing exceptional customer service through phone, email, and other communication channels.
  • Translating documents and correspondence between English and Spanish.
  • Collaborating with team members to ensure accurate and timely resolution of customer issues.
  • Educating clients on insurance products and helping them make informed decisions.
Qualifications:
  • Fluent in both Spanish and English, with excellent written and verbal communication skills in both languages.
  • Previous customer service experience in the insurance industry is a plus.
  • Strong organizational and multitasking abilities.
  • Empathetic and patient, with a commitment to resolving customer concerns.
  • Familiarity with insurance terminology and policies.
Requirements:
  • High school diploma or equivalent; college degree is a plus.
  • Relevant state insurance license preferred.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Ability to work flexible hours to accommodate client needs.

Benefits:
We offer a competitive compensation package, including a base salary and opportunities for professional development. Our comprehensive benefits package includes health insurance, retirement plans, and language-related incentives.



  • Freehold, United States Moon Moments Ltd Full time

    Customer Service Representative Wanted On-site in New Jersey Start Date: Immediate Start We are proud to be able to represent our new client in New Jersey, who is currently looking for a friendly, outgoing and personable Customer Service Representative to maintain their clients accounts and serve as our main point of contact. Objectives of the Customer...


  • Freehold, United States Moon Moments Ltd Full time

    Customer Service Representative Wanted On-site  in New Jersey Start Date: Immediate Start We are proud to be able to represent our new client in New Jersey, who is currently looking for a friendly, outgoing and personable Customer Service Representative to maintain their clients’ accounts and serve as our main point of contact. Objectives of the Customer...


  • Freehold, United States Mr Rooter Plumbing Full time

    Initially, you'll team up with a more customer service representative to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be the first point of contact in providing an excellent experience for our customers. Customer Service Representative, Customer Service, Representative, Retail, Plumbing


  • Freehold, United States Mr. Rooter, A Neighborly Company Full time

    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very...


  • Freehold, United States Quality 1st Basement Systems Inc Full time

    ESSENTIAL JOB FUNCTIONS: 1. Represents the company through telephone customer contact. Answers calls, sets sales appointments, sets annual maintenance or customer warranty service appointments, and follows up with customers on a variety of issues/occasions. 2. Preforms outbound calls, postcards, emails to set estimates, and maintenance. 3. Performs...


  • Freehold, New Jersey, United States BeloForm Craft Full time

    Job OverviewPosition Title: Call Center AgentLocation: RemoteJob Type: Full-TimeRole Summary:As a Call Center Agent at BeloForm Craft, you will play a vital role in managing both incoming and outgoing customer communications with professionalism and efficiency. Your primary responsibilities will include addressing customer inquiries, resolving issues, and...


  • Freehold, New Jersey, United States BeloForm Craft Full time

    Job OverviewPosition Title: Call Center AgentLocation: Freehold, NJJob Type: Full-TimeRole Summary:As a Call Center Agent at BeloForm Craft, you will engage in managing both incoming and outgoing customer communications with professionalism and efficiency. Your primary focus will be to address customer queries, resolve issues, provide necessary information,...


  • Freehold, New Jersey, United States Fresh Form Draft Full time

    Position Title: Call Center Agent Job Type: Full-Time Overview: As a Call Center Agent, your primary responsibility will be to manage both incoming and outgoing customer communications in a professional and efficient manner. You will engage with customers to address their inquiries, resolve issues, and provide information about our offerings. This role...


  • Freehold, New Jersey, United States Fresh Form Draft Full time

    Position Title: Call Center Agent Job Type: Full-Time Overview: As a Call Center Agent, you will play a crucial role in managing both incoming and outgoing customer communications with professionalism and efficiency. Your primary responsibility will be to assist customers by addressing their inquiries, resolving issues, and providing comprehensive...


  • Freehold, New Jersey, United States Fresh Form Draft Full time

    Position Title: Call Center Agent Job Type: Full-Time Overview: As a Call Center Agent, you will play a crucial role in managing both incoming and outgoing customer communications with professionalism and efficiency. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing detailed information about our...


  • Freehold, New Jersey, United States BeloForm Craft Full time

    Job OverviewPosition Title: Call Center AgentLocation: Freehold, NJJob Type: Full-TimeRole Summary:As a Call Center Agent at BeloForm Craft, you will engage with customers through inbound and outbound communications, ensuring a professional and courteous interaction. Your primary responsibility will be to address customer inquiries, resolve issues, and...


  • Freehold, New Jersey, United States Go Management Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at Go Management. As a Cashier, you will be responsible for providing exceptional service to our guests, processing transactions accurately and efficiently, and maintaining a clean and organized workspace.Key ResponsibilitiesProcess Transactions: Collect cash or process...


  • Freehold, New Jersey, United States Moon Moments Ltd Full time

    About the RoleMoon Moments Ltd is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional customer service.Key...


  • Freehold, New Jersey, United States Rollins Full time

    Customer Relations Specialist (Administrative)Job Category: Administrative Requisition Number: CUSTO022535Job OverviewAt Rollins, we are dedicated to safeguarding the environments where we live, work, and play. Our Customer Service Specialists embody this commitment.As full-time employees, our Customer Service Specialists enjoy a comprehensive benefits...


  • Freehold, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Service Representative I- Freehold/Rt 9 (40 hours)** 350314BR Retail Banking Customer Service Freehold , NJ February 18, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,...


  • Freehold, New Jersey, United States Opusign Full time

    Position OverviewAt Opusign, we are a dedicated nonprofit organization committed to the protection of wildlife and the environment. Our core belief is that every creature, regardless of size, plays a vital role in maintaining the fragile balance of our planet's ecosystem.We are currently looking for a Front Desk Representative to deliver outstanding customer...


  • Freehold, New Jersey, United States Opusign Full time

    Job OverviewAt Opusign, we are a dedicated nonprofit organization focused on protecting wildlife and the environment. Our mission emphasizes the importance of every living being in maintaining the fragile balance of our planet's ecosystem.We are currently looking for a Front Desk Representative to deliver outstanding customer service and administrative...


  • Freehold, New Jersey, United States First Financial Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Financial Services Representative to join our team at First Financial Federal Credit Union. As a key member of our operations team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services.Key ResponsibilitiesTransaction...


  • Freehold, New Jersey, United States First Financial Federal Credit Union Full time

    Company Overview First Financial Federal Credit Union operates as a member-focused financial cooperative, delivering a variety of banking solutions to individuals in Monmouth and Ocean County. Our mission is to significantly enhance our members' lives by offering top-notch products and personalized services while ensuring financial stability and integrity....


  • Freehold, New Jersey, United States Woods Machinery Full time

    Job OverviewSalary: From $65,000/year inclusive of commissionWoods Machinery is in search of a dedicated and customer-focused Service Writer to enhance our operational efficiency. This position is essential for fostering effective communication between our clientele and the service department. The ideal candidate will demonstrate exceptional customer service...