Part-time Service Professional

4 weeks ago


Charlotte, United States Quail Hollow Club Career Page Full time
Job DescriptionJob DescriptionDescription:

  • Team player who takes pride in themselves and their job performance.
  • Maintains a positive work attitude and assists whenever possible.
  • Welcome and greet all members and guests.
  • Make everyone feel comfortable and let them know you are there to personally take care of them.
  • Arrive at work with a pleasant attitude, clean uniform, and SMILE.
  • Maintains neat professional appearance and always observes personal cleanliness rules.
  • Inform members and guests of specials and menu changes.
  • Make recommendations you genuinely feel your members and guests will enjoy.
  • Answer questions about our food, beverages and other Quail Hollow Club functions and services.
  • Take food and beverage orders from member and guests, enter orders in our point-of-sale system.
  • Deliver food and beverages from kitchen and bar in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignments.
  • Maintain clean service areas.
  • Monitor and observe members and guests dining experience.
  • Ensure that members and guests are satisfied with the food and service.
  • Respond promptly and courteously to any requests.
  • Prepare final bill, ensure accuracy of bill for accounting department.
  • Be ready and willing to assist fellow servers as situations arise.
  • Thank members and guest for their visit and invite them to return.


Requirements:

  • Experience working in food service, preferably upscale or fine dining establishments.
  • Wine, cocktail, and culinary knowledge is desired.
  • Basic reading and writing skills.
  • Basic computer skills.
  • Must have a positive, upbeat, friendly attitude and enjoy providing five-start customer service.
  • Must be a team player who can develop strong and positive working relationships with all coworkers.


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