Call Center Customer Service Representative Dental Insurance

2 weeks ago

Concord, United States Northeast Delta Dental Full time $21 - $23
Job DescriptionJob Description

Northeast Delta Dental in Concord, NH is looking to hire a full-time, onsite, Dental Insurance Customer Service Representative. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.

Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims. Do you have the desire to work with a company that values and respects you? Are you ready for a life-changing opportunity? Are you determined to make a smart career move? If so, please read on

The Customer Service Representative position earns a competitive salary at $21.00-$23.00/hour, depending on experience. We provide fantastic benefits, including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more If this sounds like the right business opportunity for you, apply today using our quick, mobile-friendly online application. We hope to meet you soon

ABOUT NORTHEAST DELTA DENTAL

Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

  • Researches claims and coordinates information from other departments to respond to customer inquiries.
  • Works collaboratively with other internal department personnel to resolve customer inquiries.
  • Authorizes adjustments to billing in order to resolve customer service issues.
  • Works with dental office personnel to clarify subscriber's coverage level, identify allowable procedures, and resolve billing issues.
  • Maintains positive rapport with dental office staff members to ensure a positive image of Northeast Delta Dental.
  • Composes and sends written correspondence via mail or email to subscribers and purchasers to answer questions, clarify benefits, or respond to inquiries.

KNOWLEDGE / ABILITIES / SKILLS:

  • Two years of related experience, or equivalent training, experience, and/or education
  • Bilingual skills a plus
  • A happy attitude
  • We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions

Are you detail-oriented with strong problem-solving skills? Do you thrive working in a fast-paced environment? Are you adaptable and able to work well under pressure? Do you have excellent communication skills, both written and verbal? Are you highly organized and goal-oriented? Do you understand the importance of teamwork? If yes, you might just be perfect for this role

WORK SCHEDULE

The work schedule for this position is Monday - Friday, 8:50 a.m. - 5:00 p.m. This is an onsite position located at One Delta Drive in Concord, NH.

Northeast Delta Dental is proud to be an equal opportunity employer.

IF YOU ARE READY TO SMILE WITH US ~ APPLY TODAY

Location: 03301



Job Posted by ApplicantPro

  • Call Center Dental Insurance Customer Service Representative

    1 week ago

    Concord, United States Northeast Delta Dental Full time

    Northeast Delta Dental in Concord, NH is looking to hire a full-time, onsite, Dental Insurance Customer Service Representative. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization. Our Dental Insurance Customer...

  • Dental Insurance Customer Service Representative

    3 days ago

    Concord, New Hampshire, United States Northeast Delta Dental Full time

    About Northeast Delta DentalNortheast Delta Dental is a leading provider of dental insurance solutions for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.Job SummaryWe are seeking a highly skilled and customer-focused Dental Insurance Customer Service Representative to join our team. As a key member of our customer service...

  • Call Center Representative

    3 days ago

    Concord, United States CABARRUS COMMUNITY HEALTH CENTERS, INC. Full time

    Summary of Position The Call Center Representative (also "CCR") is responsible for providing high quality service to all individuals that contact our office via telephone or the internet. The CCR ensures that all patients receive access to care and information via telecommunications and online methods, as appropriate. The CCR assists the supervisor and/or...

  • Customer Service Representative

    1 week ago

    Concord, New Hampshire, United States Concord Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Concord Hospital. As a key member of our Call Center, you will be responsible for providing exceptional patient care and support through various call center tasks.Key ResponsibilitiesAnswer incoming calls and triage patients in a timely and...

  • Customer Service Representative

    4 days ago

    Concord, New Hampshire, United States Global Channel Management Full time

    About the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and complaintsGather...

  • Call Center Manager

    2 months ago

    Concord, United States Duncraft Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a motivated and experienced individual to join our team as the Call Center Manager. The successful candidate will oversee the daily operations of our call center, ensuring that customer interactions are handled efficiently, professionally, and in line with our company's values and standards. This...

  • Call Center Manager

    2 months ago

    Concord, United States Duncraft Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a motivated and experienced individual to join our team as the Call Center Manager. The successful candidate will oversee the daily operations of our call center, ensuring that customer interactions are handled efficiently, professionally, and in line with our company's values and standards. This...

  • Customer Service Representative

    3 days ago

    Concord, North Carolina, United States CABARRUS COMMUNITY HEALTH CENTERS, INC. Full time

    Job SummaryCABARRUS COMMUNITY HEALTH CENTERS, INC. is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our patients and stakeholders.Key ResponsibilitiesAppointment Scheduling and Confirmation: Assist with...

  • Financial Customer Service Representative

    2 months ago

    Concord, United States VXI Global Solutions Full time

    VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC.As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for...

  • Financial Customer Service Representative

    2 months ago

    Concord, United States VXI Global Solutions Full time

    VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC.As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for...

  • Customer Service

    2 months ago

    Concord, United States Banks Chevrolet Full time

    Banks Collision Center in Concord NH, is looking for Full-time Customer Service Representatives. Candidate will work within a team, must be highly motivated, organized, excellent communication skills, ability to multitask and have customer service experience. We are a great, supportive team! Join us today! What We Offer Medical, Dental & Vision Insurance...

  • Insurance Sales Representative

    6 days ago

    Concord, New Hampshire, United States Comparion Insurance Agency Full time

    About the Role:We are seeking a highly driven and performing salesperson to join our team as a Sales Agent at Comparion Insurance Agency. As a Sales Agent, you will be responsible for building strong relationships within local communities and organizations, while maintaining open lines of communication for future sales opportunities.Key...

  • Customer Service

    3 months ago

    Concord, United States Banks Chevrolet Full time

    Job DescriptionJob DescriptionBanks Collision Center in Concord NH, is looking for Full-time Customer Service Representatives. Candidate will work within a team, must be highly motivated, organized, excellent communication skills, ability to multitask and have customer service experience. We are a great, supportive team! Join us today!What We OfferMedical,...

  • Customer Service Representative

    2 weeks ago

    Concord, United States Garnet River Full time $20

    Job DescriptionJob DescriptionWe are currently seeking a Customer Service Representative for our client in Concord, CA.  The Customer Service Representative provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all...

  • Customer Service Representative

    3 months ago

    Concord, United States Crash Champions Full time

    Champions Do More: At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Customer Service Representative

    2 weeks ago

    Concord, New Hampshire, United States Chad Love Services Full time

    Job OverviewAre You the Right Fit?At Chad Love Services, we are not just another stop in your career journey; we aim to be the final destination where you can thrive.If you possess a strong work ethic and a desire to enhance your skills while assisting others, you may find your place with us.We expect our team members to embrace our core values:Maintain a...

  • Customer Service Representative

    1 week ago

    Concord, New Hampshire, United States Global Channel Management Full time

    Position Overview:The Customer Service Representative plays a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues effectively. This position requires a minimum of 1 year of relevant experience in a customer service environment.Key Requirements:Availability: Monday to Friday, 8:00 AM to 4:30 PMExperience in a call...

  • Customer Service Representative

    1 week ago

    Concord, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 2291 Monument Bl, Concord, California 94520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Call Center Specialist

    4 weeks ago

    Concord, United States Chad Love Services Full time

    Job DescriptionJob DescriptionAre You A Fit?Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work!If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us.You must be able to understand and are willing to follow our CODE:Be...

  • Call Center Specialist

    2 weeks ago

    Concord, United States Chad Love Services Full time

    Job DescriptionJob DescriptionAre You A Fit?Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work!If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us.You must be able to understand and are willing to follow our CODE:Be...