Call Center Dental Insurance Customer Service Representative
2 months ago
Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims. Do you have the desire to work with a company that values and respects you? Are you ready for a life-changing opportunity? Are you determined to make a smart career move? If so, please read on
The Customer Service Representative position earns a competitive salary at $21.00-$23.00/hour, depending on experience. We provide fantastic benefits, including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more If this sounds like the right business opportunity for you, apply today using our quick, mobile-friendly online application. We hope to meet you soon
ABOUT NORTHEAST DELTA DENTAL
Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
- Researches claims and coordinates information from other departments to respond to customer inquiries.
- Works collaboratively with other internal department personnel to resolve customer inquiries.
- Authorizes adjustments to billing in order to resolve customer service issues.
- Works with dental office personnel to clarify subscriber's coverage level, identify allowable procedures, and resolve billing issues.
- Maintains positive rapport with dental office staff members to ensure a positive image of Northeast Delta Dental.
- Composes and sends written correspondence via mail or email to subscribers and purchasers to answer questions, clarify benefits, or respond to inquiries.
- Two years of related experience, or equivalent training, experience, and/or education
- Bilingual skills a plus
- A happy attitude
- We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions
Are you detail-oriented with strong problem-solving skills? Do you thrive working in a fast-paced environment? Are you adaptable and able to work well under pressure? Do you have excellent communication skills, both written and verbal? Are you highly organized and goal-oriented? Do you understand the importance of teamwork? If yes, you might just be perfect for this role
WORK SCHEDULE
The work schedule for this position is Monday - Friday, 8:50 a.m. - 5:00 p.m. This is an onsite position located at One Delta Drive in Concord, NH.
Northeast Delta Dental is proud to be an equal opportunity employer.
IF YOU ARE READY TO SMILE WITH US ~ APPLY TODAY
Location: 03301
-
Dental Insurance Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Northeast Delta Dental Full timeJob Title: Dental Insurance Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Dental Insurance Customer Service Representative to join our team at Northeast Delta Dental in Concord, NH.Job Summary:The Dental Insurance Customer Service Representative will be responsible for responding to customer inquiries, resolving billing...
-
Dental Insurance Customer Service Representative
1 month ago
Concord, New Hampshire, United States Northeast Delta Dental Full timeAbout the RoleNortheast Delta Dental is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our subscribers, producers, groups, and dental offices.As a Customer Service Representative, you will be the first point of contact for...
-
Concord, New Hampshire, United States Northeast Delta Dental Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Dental Insurance Customer Service Representative to join our team at Northeast Delta Dental. As a key member of our customer service team, you will be responsible for providing exceptional service to our subscribers, producers, groups, and dental offices.Key ResponsibilitiesRespond to...
-
Dental Insurance Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Northeast Delta Dental Full timeAbout the RoleNortheast Delta Dental is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and accurate manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Amica Insurance Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Amica Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Concord, New Hampshire, United States Amica Insurance Full timeCustomer Care Representative Job DescriptionAt Amica Insurance, we're seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their concerns in a timely and professional manner.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Concord, New Hampshire, United States Unitil Service Corporation Full timeJob Title: Bilingual Customer Experience Representative IIAt Unitil Service Corporation, we are committed to delivering energy to our customers safely and reliably. We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Experience Representative II.Job Summary:The Bilingual Customer Experience...
-
Customer Service Representative
2 weeks ago
Concord, North Carolina, United States Chad Love Services Full timeAbout Chad Love ServicesWe are a leading service company in Concord, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service to our customers, and we're looking for like-minded individuals to join our team.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to...
-
Call Center Representative
2 weeks ago
Concord, New Hampshire, United States Concord Hospital Full time{"Responsibilities": "As a Call Center Agent at Concord Hospital, you will be the primary point of contact for patients and their families, providing timely, empathetic, and compassionate customer service.Key responsibilities include:Answering incoming calls and triaging appropriatelyScheduling appointments in the electronic medical recordContributing to...
-
Customer Service Representative
4 days ago
Concord, New Hampshire, United States Chad Love Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for delivering exceptional service to our customers, resolving issues, and promoting our brand.Responsibilities:Respond to customer inquiries and resolve issues in...
-
Bilingual Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Unitil Service Corporation Full timeUnitil Service Corporation is seeking a highly motivated and customer-focused Bilingual Customer Experience Representative to join our team. In this role, you will be responsible for providing exceptional customer service to both American and Latin American customers, client companies, and co-workers through various communication channels. **Key...
-
Insurance Sales Representative
3 weeks ago
Concord, New Hampshire, United States USI Insurance Services Full timeJob Title: Insurance Sales RepresentativeUSI Insurance Services is seeking a highly motivated and experienced Insurance Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving new business sales and retention for small business clients.Key Responsibilities:Achieve annualized new business sales goal of...
-
Customer Service Representative
1 month ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the Job Customer Call Center Representative At Global Channel Management, we are seeking a highly skilled Customer Call Center Representative to join our team. Responsibilities: * Respond to telephone inquiries and complaints using standard scripts and procedures * Gather information, research, and resolve inquiries and log customer calls *...
-
Customer Service Representative
4 days ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the JobCustomer Call Center RepresentativeWe are seeking a skilled Customer Call Center Representative to join our team at Global Channel Management. The ideal candidate will have 1+ years of experience in a call center environment and possess excellent communication and problem-solving skills.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the JobCustomer Call Center RepresentativeWe are seeking a highly skilled Customer Call Center Representative to join our team at Global Channel Management. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
2 months ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and complaintsGather...
-
Bilingual Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Unitil Service Corporation Full timeJob Title: Bilingual Customer Experience Representative IIAt Unitil Service Corporation, we are committed to delivering exceptional customer service to our customers. We are seeking a highly motivated and bilingual individual to join our team as a Bilingual Customer Experience Representative II.Job Summary:The Bilingual Customer Experience Representative II...
-
Senior Customer Service Representative
3 weeks ago
Concord, United States Cubic Full timeProvides professional, knowledgeable, and courteous call support to all customers and account holders as well as support to Call Center Representatives. Individuals in this position also provide direction when a Supervisor or Lead is not available. T Customer Service Representative, Customer Service, Representative, Senior, Retail, Transportation, Skills
-
Customer Service Representative
3 weeks ago
Concord, California, United States Graybar Full timeCustomer Service Representative Job DescriptionAt Graybar, we're seeking a skilled Customer Service Representative to join our team. As a key contact and liaison for customers, you'll ensure their total satisfaction by interacting with them on an ongoing basis, entering orders, handling requests, and providing support in a timely, professional, and courteous...
-
Senior Customer Service Representative
2 weeks ago
Concord, New Hampshire, United States Cubic Full timeJob Summary:As a Senior Customer Service Representative at Cubic, you will provide exceptional support to our customers and account holders, handling escalations and incoming calls with professionalism and courtesy. You will also assist Call Center Representatives with troubleshooting and coaching, and manage Call Center processes and procedures to ensure...