Current jobs related to Network Support Specialist - Jonesboro - RITTER COMMUNICATIONS HOLDINGS, LLC

  • Network Support Specialist

    4 weeks ago

    Jonesboro, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time

    Job DescriptionJob DescriptionRitter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 155...

  • Network Support Specialist

    2 months ago

    Jonesboro, United States Genesis10 Full time

    Genesis10 is seeking a Network Support Specialist for a contract-to-hire position with a leading client in Jonesboro, AR. This role pays $26 /hour W2 based on experience. this on-site position can be located in Jonesboro or Little Rock, AR. Job Description: The Network Support Specialist is a part of the Network Operations team responsible for providing...

  • Network Operations Specialist

    8 hours ago

    Jonesboro, Arkansas, United States Ritter Communications Full time

    Ritter Communications Network Analyst RoleThe Network Analyst is a vital member of the Ritter Network Operations Center (NOC) team, responsible for delivering comprehensive operational support for the company's data, voice, and transport network. This role requires a high level of technical expertise and problem-solving skills to ensure seamless network...

  • IT Support Specialist

    2 days ago

    Jonesboro, Arkansas, United States New York Institute of Technology Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at New York Institute of Technology's Jonesboro, Arkansas campus. As a key member of our Academic Technologies department, you will be responsible for providing technical support to faculty, staff, and students with desktop, laptop, mobile, and tablet...

  • Administrative Support Specialist

    2 days ago

    Jonesboro, Arkansas, United States Arkansas State University Full time

    Administrative Specialist II Job Description **Job Summary:** The Administrative Specialist II is a key role at Arkansas State University, responsible for providing administrative support to various departments. This position requires a high level of organization, attention to detail, and excellent communication skills. **Key Responsibilities:** *...

  • Network Architect

    4 months ago

    Jonesboro, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time

    Job DescriptionJob DescriptionWe are looking for an innovative Network Architect with a strong background in routing, switching, and optical transport, driven to deliver exceptional results. As a Network Architect, you lead the way in staying up to date with emerging technologies and industry best practices to continuously improve overall network...

  • Pharmacy Support Specialist

    3 weeks ago

    Jonesboro, Arkansas, United States Ingles Markets Full time

    Ingles Markets presents an excellent opportunity for individuals eager to advance in the retail sector. Founded in 1963, Ingles has grown to nearly 200 retail outlets across six southeastern states, emphasizing internal development and promoting from within its workforce.Qualifications- The ideal candidates will possess strong interpersonal and communication...

  • Administrative Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Openwork Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Openwork. As an Administrative Support Specialist, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Administrative Support: Provide administrative support to our...

  • Client Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States GeorgiaGov Full time

    Job Summary: We are seeking a compassionate and dedicated Client Support Specialist to join our team at GeorgiaGov. As a Client Support Specialist, you will play a vital role in providing support and companionship to individuals with special needs.Responsibilities:Provide direct care services to groups of special needs individuals in a human service...

  • Network Architect

    3 weeks ago

    Jonesboro, United States Ritter Communications Full time

    We are looking for an innovative Network Architect with a strong background in routing, switching, and optical transport, driven to deliver exceptional results.As a Network Architect, you lead the way in staying up to date with emerging technologies and industry best practices to continuously improve overall network architecture. What You'll Do As a Core...

  • Nutritional Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Yona Solutions Full time

    Join Yona Solutions as a Nutritional Support SpecialistAt Yona Solutions, we believe in fostering a nurturing and hygienic atmosphere for our residents. Our team members are essential in creating a positive environment, and we seek dedicated, motivated, and empathetic individuals who align with our mission and collaborate to achieve it. Our workplace...

  • Technical Support Specialist

    2 days ago

    Jonesboro, Arkansas, United States Clayton County Public Schools Full time

    Job SummaryWe are seeking a highly skilled Technical Support Technician I to join our team at Clayton County Public Schools. This is a 225-day, grade 22 position that offers competitive pay and opportunities for growth and development.Key ResponsibilitiesImplement and maintain district hardware, software, and networking equipment to ensure seamless...

  • Pharmacy Support Specialist

    3 weeks ago

    Jonesboro, Georgia, United States Kaiser Permanente Full time

    Job Overview: Under the guidance of a licensed Pharmacist, the Pharmacy Support Specialist carries out essential clerical and technical functions. This role is vital in upholding pharmacy operations in line with departmental protocols and state legislation. Collaborating with center management, the specialist ensures the seamless provision of pharmacy...

  • Administrative Support Specialist

    1 day ago

    Jonesboro, Georgia, United States True Value Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at True Value. As a key member of our receiving department, you will be responsible for providing exceptional customer service and supporting the day-to-day operations of our facility.Key ResponsibilitiesPerform a variety of clerical duties,...

  • Telecom Network Architect

    5 days ago

    Jonesboro, Arkansas, United States Broadstaff Full time

    Network Architect/Senior Engineer OpportunityWelcome to Broadstaff, a leading staffing partner for the Telecom industry. We are committed to connecting talented professionals with exciting career opportunities.Job Summary:We are seeking a highly skilled Network Architect/Senior Engineer to join our team. As a key member of our team, you will be responsible...

  • Client Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States A.I.D. Temporary Services, Inc Full time

    Job Purpose:The Customer Service Representative will interact with the company's clients by addressing inquiries and resolving complaints in a professional and timely manner. Key Responsibilities:• Interacts with clients via various communication channels to provide support and information on products or services.• Collects and enters orders for new or...

  • Program Support Specialist

    3 weeks ago

    Jonesboro, Arkansas, United States Goodwill Industries of Arkansas Full time

    Job OverviewPosition Level Experienced Work Type Full Time Compensation $20.80 Hourly Work Schedule Day PROGRAM SUPPORT SPECIALIST (REINTEGRATION)POSITION SUMMARY The primary focus of this role is to empower individuals with criminal histories to achieve self-sufficiency through innovative services that foster transformation and improve lives. The...

  • IT Support Technician

    3 weeks ago

    Jonesboro, Arkansas, United States Arkansas State University Full time

    Position Overview:The Information and Technology Services department at Arkansas State University is on the lookout for a dedicated and proficient Computer Support Specialist. This role is pivotal in ensuring seamless computer support for the university community.Employment Type:Full-timeLocation:Remote work availableSalary:Commensurate with experienceKey...

  • Medication Support Specialist

    3 weeks ago

    Jonesboro, Arkansas, United States Five Star Senior Living Full time

    Become a Vital Part of Our Caring CommunityAt Five Star Senior Living, we recognize that our staff members are essential in enhancing and uplifting the lives of our residents. Their commitment, enthusiasm, and compassion are what empower us to achieve our mission each day.Position OverviewWe are seeking a dedicated individual to join our team as a Certified...

  • HVAC Sales Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States W3Global Inc Full time

    Job OverviewCompany OverviewW3Global Inc is a staffing agency representing a leading wholesale distributor specializing in HVAC and plumbing products tailored for contractors and industry professionals. Our client prioritizes the provision of premium products, outstanding customer support, and prompt delivery to ensure their clients' projects run...

Network Support Specialist

4 months ago

Jonesboro, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time
Job DescriptionJob Description

Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the years, expanding rapidly and is now the largest privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer focused experience.

We are looking for an experienced Network Support Specialist to join our team.

General Summary:

The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter’s Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment.

Essential Job Functions:

  • Provision new service, disconnect service, suspends, reconnects, facility changes, feature changes, CPE activation, and email address changes and/or fulfilling other service delivery requests;
  • Interdepartmental coordination of complex order assignment and fulfillment;
  • Responsible for fulfilling orders requiring new assignment, facility changes and completions
  • Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records;
  • Manages directory number portability requests;
  • Troubleshoot and test customer service delivery;
  • Activates voice and data services across copper, fiber and Ethernet platforms;
  • Participates in a team environment; providing valuable input and suggestions;
  • Interacts with Engineering, Field Operations, NOC, Service Delivery, and end-customers;
  • Performs all other related duties as assigned.

Knowledge, Skills, and Abilities:

  • Strong customer service focus;
  • Foundational understanding of computers and networks;
  • Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN;
  • Demonstrated understanding of the OSI layer;
  • Demonstrated understanding of VOIP;
  • Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
  • Ability to function in a team environment;
  • Ability to follow internal policies and procedures;
  • Ability to multi-task and effectively manage multiple high-impact projects;
  • Ability to be detail oriented while keeping the bigger picture in mind;
  • Ability to work well individually and in a team environment;
  • Skill in commonly used software such as Visio, Excel, Word, and Power Point;
  • Skill in oral and written communication;
  • Skill in reading and interpreting technical documents and information.

Education and Experience:

Bachelor’s Degree in Engineering, Computer Science, or a similar technical field is preferred, or an Associate Degree in a technical field coupled with relevant work experience;

Significant years of direct and relevant work experience will be considered;

Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more