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Lead Fitness Sales Associate
3 months ago
COMPANY OVERVIEW:
At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day. We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our most important offering. And more than anything, we believe in each other. Our mission is to create a new generation of boxers with style, sophistication, and sweat.
POSITION:
Lead Sales Associates are responsible for meeting studio revenue goals and new membership sales target by pre-planning with strategic community outreach, in-club lead generation, and securing member referrals.
Under the management of a Franchise Owner and with the support of a Rumble Support Team, Lead Sale Associates must exemplify leadership qualities in the revenue growth of the business. Lead Sale Associates must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The Lead Sale Associate is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
REQUIREMENTS:
- 2+ years of fitness membership sales or retail/service sales experience
- Confident in generating personal sales and training Sales Reps in sales.
- Ability to manage and drive 3 revenue streams: memberships, class packages, and retail.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
DUTIES:
- Lead Generation & management
- Strategically engage in marketing efforts to generate leads for the studio
- Following the sales process in order to convert Leads to Members
- Membership Relations
- Build rapport and lasting relationships with all members
- Retain existing members and engage with them in a way that generates referrals
- Handle all member concerns with a solutions-focused attitude in a timely manner
- Assist in hiring and training new Front Desk Team Members
- Manage Front Desk schedule
- Supervise Front Desk Team Performance and Drive Results
- Collaborate with Studio Owner and AGM to set monthly, weekly, and daily targets
- Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
- Maintain cleanliness and organization of the Studio
- Ensure all technology is working and submit trouble tickets when necessary
COMPENSATION & BENEFITS:
- This position offers a competitive base salary; based on experience & performance
- Commission on sales
- Opportunity to earn bonuses, based on performance
- Unlimited growth potential within the company
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