Clinic Operations Project Manager

3 weeks ago

Carrollton, United States DFW Healthcare MSO Full time
Job DescriptionJob Description

Clinic Operations Project Manager - IntraCare

IntraCare Health Center (DFW Healthcare MSO) provides services to multiple healthcare organizations in the greater Dallas-Ft. Worth area. Led by an exceptional leadership team, the company has delivered a decade of strong performance and service excellence in value-based care, clinic operations, and lab services.

IntraCare is an exceptional place to work We are culturally driven to be inclusive and respectful of all opinions. We encourage diversity in thought and approach; and we welcome healthy debate. We hire partners who add to our IntraCare family, versus workers. We empower our employees and help them to achieve their personal best. This uncompromising dedication to team culture and individual development is key to our success.

Key Responsibilities

  • Apply clinic operations knowledge to support and enhance project work, ensuring alignment with company goals.
  • Oversee and manage projects related to clinics, including new initiatives, process improvements, and operational changes.
  • Coordinate with clinic teams, vendors, and external partners to ensure successful project execution and integration.
  • Develop and manage project schedules for clinics, assign tasks, and ensure timely completion of milestones.
  • Report on project progress, anticipate and mitigate risks, and escalate issues to leadership as needed.
  • Coordinate with vendors and external parties to drive project and program success.
  • Communicate project details, updates, and issues to stakeholders bringing attention to high priority and urgent items.
  • Adapt project scope and timelines as needed, documenting changes and obtaining necessary approvals.
  • Develop and manage project schedules, assign tasks, and oversee completion, ensuring timely delivery.
  • Lead projects independently, collaborate with team members to set realistic timelines, and resolve barriers.
  • Produce detailed meeting notes, action items, and track their completion with high accountability.
  • Create and present project status reports and dashboards to diverse audiences, including clinic team members, providers, department leaders, and senior leadership.
  • Develop and promote project management best practices, tools, and processes for continuous improvement.
  • Establish and monitor project goals and success measures.
  • Complete ad hoc data requests and conduct relevant research as needed to support company goals.

Required Qualifications

  • Bachelor’s Degree: Preferred fields include Business Administration, Healthcare Management, Public Health, or a related field.
  • Project Management Experience: 3-5 years of experience in project management, with a proven track record of leading and delivering projects successfully.
  • Clinic Operations Experience: At least 1 year of experience working in or managing clinic operations, understanding the unique challenges and requirements of healthcare environments.
  • Project Management Skills: Ability to plan, execute, and close projects effectively, including scope management, scheduling, budgeting, and risk management.
  • Healthcare Knowledge: Understanding of clinic operations, healthcare regulations, and compliance requirements.
  • Analytical Skills: Strong ability to analyze data, identify trends, and make data-driven decisions to support project goals.
  • Communication Skills: Excellent verbal and written communication skills for interacting with diverse stakeholders, including clinic staff, leadership, and vendors.
  • Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.
  • Problem-Solving Skills: Capacity to identify issues quickly and develop practical solutions to keep projects on track.
  • Leadership and Team Management: Experience leading cross-functional teams, motivating team members, and managing stakeholder expectations.
  • Technical Proficiency: Familiarity with project management software (e.g., Microsoft Project, SmartSheets) and standard office applications (e.g., Microsoft Excel, Word, PowerPoint).
  • Change Management Skills: Ability to manage and support change within a clinic setting, ensuring smooth transitions and minimal disruption.
  • Cultural Competency: Ability to work effectively with diverse populations and understand cultural nuances in healthcare delivery.

Preferred Qualifications

  • Master’s Degree: Healthcare Administration (MHA), Business Administration (MBA), or Public Health (MPH).
  • Certifications: Project Management Professional (PMP), Lean Six Sigma

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