Patient Intake Coordinator

4 weeks ago

Fargo, United States Pure Dakota Health Full time
Job DescriptionJob Description

PATIENT INTAKE COORDINATOR JOB SUMMARY:

If you are passionate about cannabis and want to work alongside great talent and contribute to a growing industry, we are interested in hearing from you.

Pure Dakota Health is a locally owned and operated medical cannabis dispensary. As we expand our footprint throughout the state of North Dakota, we are currently accepting applications for a full-time Patient Intake Coordinator at our Fargo dispensary.

We are seeking a full-time day maker who has a bubbly personality, integrity, dependability, and strives to exceed customer service expectations.

KEY DUTIES AND RESPONSIBILITIES:

  • Greet patients upon arrival and guide patients through the process of getting checked in.
  • Ensure all patient/visitor check in procedures are followed and in compliance.
  • Verification of valid state identification and any other corresponding relevant documents needed to be compliant.
  • Maintains the smooth flow of customers by communicating with dispensing agents and keeping awareness of wait times.
  • Accurate and timely data entry of patient/caregiver profiles.
  • Answer phone and operate computer system accurately.
  • Retrieve and maintain patient files.
  • Facilitate new patient and patient renewal processes.
  • Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel. Monitor visitor access and issue badges when required.

REQUIRED QUALIFICATIONS:

  • Exceptional customer service skills
  • Ability to engage effectively with a diverse customer base
  • Ability to multi-task in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
  • Strong attention to detail
  • Minimum of High School diploma and two years of office related experience
  • Computer skills required
  • Must be 21 years of age
  • Able to work evenings and Saturdays
  • Regular, dependable attendance and punctuality are required
  • Clean, professional appearance and hygiene

Applicants must be a minimum of 21 years old. Must be able to pass an extensive state-mandated background check, no felonies allowed. Clean driving record required. Valid driver's license required along with reliable transportation.

Equal Opportunity Employer

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