Account Manager

3 weeks ago


New Berlin, United States Chipply Full time
Job DescriptionJob Description

Our team is growing, and we’re looking to add an Account Manager to our client-facing team Reporting to our SVP of Sales, the Account Manager is responsible for developing customer relationships that promote retention and loyalty with a portfolio of existing accounts. In this role, you can expect to work closely with key stakeholders and users within our customers to ensure their teams are satisfied with our product and services, they are getting the most value out of the Chipply platform as possible, and identify areas to improve engagement and overall results.

In addition, our Account Managers provide technical support to end users by actively collaborating on day-to-day issues and recommending solutions to ensure successful outcomes. Our Account Managers are pivotal in the growth of Chipply as champions of potential improvements and enhancements to the product raised from the field.

Responsibilities and Duties:

  • Ensure a smooth transition from the sales process by taking ownership of the implementation and customer onboarding process.
  • Establish and nurture strong relationships with key stakeholders within our clients and demonstrate an understanding of their business needs and objectives.
  • Act as the primary point of contact for all stakeholders and end users of the Chipply platform within assigned accounts, and identify opportunities to expand revenue opportunities in close partnership with our sales team.
  • Proactively monitor account health and client satisfaction (including KPIs and metrics) to assist our sales team in developing and implementing successful retention and renewal strategies.
  • Communicate and collaborate with our executives, sales and marketing leadership, product, and engineering teams to align on critical customer needs, raise feedback to increase product performance and adoption, and drive overall company success.
  • Accurately document customer interactions, analyze various user and product data, and generate reports to track and communicate account performance.

Requirements

Qualifications:

  • Bachelor’s degree in a related field
  • 2+ years of prior experience in a client-facing Customer Success or Account Management role, preferably within the SaaS/eCommerce industry
  • Custom apparel / sports industry experience is a HUGE plus
  • Proven track record of creating and nurturing long-term, strategic relationships with key stakeholders
  • A proactive, hands-on mindset to collaborate across various internal teams to drive results
  • Willingness to travel at least 10% annually

Who you are:

  • It is easy for you to build and maintain relationships with clients and peers.
  • When experiencing a setback, you show resilience and inspire the team to learn and adapt.
  • You have a high level of organization and preparation that will support effective meetings.
  • You have an innate capacity to direct your energy to different activities on different days.
  • You can track goals you set and therefore have an ability to create urgency.

  • Account Manager

    1 week ago


    New Berlin, United States International Monetary Systems Full time

    Account Manager New Berlin, WI Description International Monetary Systems is a business-to-business sales company that is looking for motivated talent. The individual that fills this position will supervise accounts to ensure customer needs are met and create new business by identifying profitable opportunities. The goal is to generate sales and create...

  • Account Manager

    4 weeks ago


    New Berlin, United States Neu Tool & Supply Corp Full time

    Job DescriptionJob DescriptionNeu Tool and Supply is an employee-owned warehousing and distribution organization based in New Berlin Wisconsin. We are currently searching for an individual to join our Inside Sales Team as an Account Manager. This position is a key member of our organization focusing on supporting our customers, expanding an existing...

  • Staff Accountant

    7 days ago


    Berlin, United States Creative Financial Staffing Full time

    Staff Accountant Creative Financial Staffing is partnering with a large, privately held company in Berlin who is looking to hire a Staff Accountant. Their current Staff Accountant is not returing after a medical leave and they are looking to hire ASAP. Staff Accountant Perks: Hybrid Role - Travel into the office 3 times per week Report to an awesome...


  • Berlin, United States Hays Full time

    Eigenverantwortliche Aufstellung des Konzernabschlusses nach HGB (perspektivisch IFRS) Entwicklung und Sicherstellung konzerneinheitlicher Bilanzierung und Bewertungen für die Gruppe Selbstverantwortliche bilanzielle Betreuung der nationalen und internationalen Konzerngesellschaften Erstellung eines Accounting Manuals mit dem Ziel der Harmonisierung und...


  • New Berlin, United States IEWC Full time

    JOB REQUIREMENTS: Description Key Responsibilities: Quoting: Process all customer quote request quickly and accurately within IEWC quoting system adhering to appropriate pricing/margin guidelines. Perform quote follow up activities to secure future business and ask for customer feedback to ensure alignment and create entrusted partnerships. Engage...


  • New Berlin, United States IEWC Full time

    JOB REQUIREMENTS: Description Sales Planning Create meaningful business relationships deep within the customer\'s organization with many key decision makers, influencers and stake holders. Challenge the status quo through value selling activities that provide key insights into their business and markets served that offer value to the customer and position...


  • Berlin, United States VIRTUA Full time

    **Summary**: Responsible for accurate and timely billing and account collections. Obtains required billing information / documentation (pre-certifications, codes, insurance information) and enters into database. Identifies and resolves denied claims, escalating accounts as necessary to ensure timely payment of claims. Assists customers with billing...


  • Berlin, United States Hays Full time

    Finanzbuchhaltung innerhalb der gesamten Unternehmensgruppe Personen- und Kapitalgesellschaften Abwicklung des Zahlungsverkehrs und Führung der Bankkonten Vorbereitende Erstellung von Monats-, Quartals- und Jahresabschlussarbeiten Abstimmung von Sachkonten, Debitoren und Kreditoren Zusammenarbeit mit anderen Fachabteilungen und Klärung von...

  • Office Manager

    1 week ago


    New Berlin, United States Guardian Llc Full time

    We are diligently seeking a Bookkeeping Professional to join our Team! The right fit for this position has the following personality and behavior traits: Friendly but Firm; Detail oriented yet Flexible; Efficient and Organized yet Adaptable; Confident yet Open and Teachable; Empathetic yet Steadfast. Enjoys a Fast Paced, Always Changing and Adapting...

  • Operations Manager

    4 weeks ago


    New Berlin, United States Standex Full time

    **What You'll Do** - Maintain, sustain, and develop the overall manufacturing strategy for the business. Ensure the alignment of the manufacturing organization with the company mission statement and strategic plans. - Define and manage the organization strategy for the factory by working with Quality, Engineering Facilities, and Purchasing. - Overseeing and...


  • New Berlin, United States Applied Industrial Technologies Full time

    JOB REQUIREMENTS: Applied Industrial Technologies is currently seeking an Account Specialist to join our team. In this role, you\'ll get to flex your muscles by planning, implementing, and executing target industry marketing programs. You\'ll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative...

  • Property Manager

    1 day ago


    New Berlin, United States Trandon Associates, Inc Full time

    Job DescriptionJob DescriptionMajor real estate firm is currently seeking a property manager for market-rate rentals to join their team.Responsibilities:Build community and industry knowledge by identifying trends to prepare for future occupancy needs and offering recommendations and training.Connect people to the community through effective leasing...

  • Account Manager

    1 week ago


    New York, United States International Flavors & Fragrances Full time

    Its an exciting time to be part of IFF, we are looking for an Account Manager to become part of our industry-leading sales team. As an Account Manager, youll have the opportunity to drive sustainable profitable sales and market share growth by iden Account Manager, Manager, Product Development, Corporate Strategy, Project Management, Manufacturing,...

  • Account Manager

    4 weeks ago


    New York, United States CFRA Full time

    Job DescriptionJob DescriptionDescriptionThe Account Management team is responsible for the successful renewal and growth of CFRA’s existing clients.  In addition to renewing the business in place, Account Managers should develop strong relationships with key contacts at each account, understand the goals and initiatives of each account, think...


  • Berlin, United States MDA Edge Full time

    Job Summary: The purpose of the Senior Financial Analyst will be to provide strong financial leadership to the operations function, which includes manufacturing, the sales inventory and operations planning process and the sourcing function. In addition, the Senior Analyst will be responsible for providing global business support for forecasting , analysis...

  • Account Manager

    3 days ago


    New York, United States Food Management Search Full time

    We have a client in New York City, that is looking for an Account Manager that would sell home soft goods to multiple retail accounts. This person will support existing accounts, working with the buyers with those accounts, and with the internal product development and merchandising teams to create product and product assortments. This person will manage and...

  • Account Manager

    3 weeks ago


    New York, United States Management Business Solutions Full time

    We have a client in New York City, that is looking for an Account Manager that would sell home soft goods to multiple retail accounts. This person will support existing accounts, working with the buyers with those accounts, and with the internal product development and merchandising teams to create product and product assortments. This person will manage and...

  • Project Manager

    4 weeks ago


    New Berlin, United States Automationtechies Full time

    Job DescriptionJob DescriptionProject Manager - RoboticsHere's the “Nuts & Bolts” About This RoleThe Project Manager is responsible for leading multi-functional teams to deliver automation and robotics project(s). The individual in this role manages resources, schedules, and financials, as well as adheres to internal project management standards...

  • Project Manager

    3 weeks ago


    New Berlin, United States Crescent City Recruitment Group Full time

    Project Manager - RoboticsHere's the "Nuts & Bolts" About This Role The Project Manager is responsible for leading multi-functional teams to deliver automation and robotics project(s). The individual in this role manages resources, schedules, and financials, as well as adheres to internal project management standards throughout the project life cycle. These...

  • Accounting Manager

    4 weeks ago


    New York, United States Tekscape Full time

    Job Title: Accounting Manager Location: NYC Headquarters / On-Site Term: Full Time Reports to: CFO About Tekscape:   Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Based on our engineers’ deep technical knowledge and leveraging our strategic relationships with the world’s leading cloud providers,...