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Director of Service, Inventory and Revenue

2 months ago

Irving, United States Pinnacle Propane Full time
Job DescriptionJob Description

Job Title: Director of Service, Inventory and Revenue

Company: Pinnacle Propane

Location: Irving, TX

Reports to: Chief Operations Officer

About Pinnacle Propane

Pinnacle Propane is a leading provider of propane and related services with a commitment to reliability, safety, and customer satisfaction. We serve residential, commercial, and industrial customers with exceptional propane solutions.

Job Description

We are seeking a dynamic and experienced Director of Service, Inventory and Revenue to join our leadership team at Pinnacle Propane. This critical role will oversee and optimize our gross profit strategies related to various business functions beyond traditional revenue streams, ensuring efficiency, cost-effectiveness, and profitability across our operations.

Responsibilities

  • Develop and implement strategic initiatives to maximize gross profit from non-revenue areas such as service labor management, operational productivity, and margin enhancements through pricing strategies and cost control measures.
  • Analyze and interpret both financial and productivity data to identify opportunities for enhancing profitability and reducing costs within the organization.
  • Collaborate with cross-functional teams including Operations, IT, Finance and Sales to align gross profit strategies with overall business objectives.
  • Lead and mentor a team responsible for labor management, ensuring productivity targets are met while maintaining a positive and inclusive work environment.
  • Monitor industry trends and market conditions to anticipate changes that may impact gross profit margins, and proactively adjust strategies as needed.
  • Standardize our service scheduling process that ensure we meet the needs of our customers and provides visibility to our daily workload by service center.
  • Drive local purchasing habits that aligns with our business needs that creates an acceptable level of inventory and reduces our small parts expenditures.
  • Lead the development and implementation of moving our service billing and digital documentation to Mogo.
  • Lead a team to develop and implement a refurbishment program that provides our local teams the assets required to grow their business. This will include tank and cylinder asset management and future procurement requests.
  • Implement performance metrics and reporting mechanisms to track progress against targets, providing regular updates to senior management.
  • Drive continuous improvement initiatives to streamline processes, optimize resource allocation, and enhance overall operational efficiency.
  • Ensure compliance with regulatory requirements and company policies related to labor practices and cost management.

Qualifications

  • Bachelor’s degree in business administration, or a related field. Years of experience may be considered in lieu of degree.
  • Proven experience managing projects and strong understanding of service functions from order to fulfillment.
  • Strong leadership skills and the ability to manage teams.
  • Excellent communication and interpersonal skills.
  • Change management skills.
  • Minimum 3 years’ experience working in the propane industry and knowledge of relevant regulations.
  • Logistics experience a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Employee is regularly required to talk or hear, stand, and walk
  • Employee is occasionally required to lift office products and supplies, up to 20 pounds 

EEO Statement

It is the policy of Pinnacle to provide equal employment opportunities to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, or any other characteristic prohibited by state or federal law.