Associate Director, Business Development
1 month ago
NOTE: This is a remote position for our Non-IP Division
POSITION OVERVIEW
Reporting to the Vice President of Business Development, and as an integral part of Questel’s Sales Team, this client-facing role will be responsible for generating new legal translation business leads, selling to, and maintaining a legal client base, and meeting company-wide growth goals through increased revenues.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
- Aggressively pursue new legal translation business opportunities via outbound outreach with both prospective and existing clients, by proactively identifying client needs and additional opportunities
- Navigate varied and complex buying landscape of law firms and corporate legal departments
- Price and quote client estimates in order to win new projects while maintaining standard profit margins
- Accurately convey client demands and requests to the operations management team
- Research new avenues of business and leads in order to increase sales numbers
- Collaborate with marketing on ideas for conference attendance and promotional items
- Meet minimum first-year quota based on start date and all quotas established thereafter
- Regularly report progress of clientele and sales team to the Vice President of Business Development
- Consult with team to follow up with customers and identify new qualified leads
- Maximize Questel’s share of client spend
- Actively develop client base through research, prospecting, lead generation, and referrals
- Understand key competitors and how our service offering can provide a superior experience to our clients
- Maintain sales records and contact management accurately, effectively, and in a timely manner
- Prepare and communicate project estimates, quotes, and proposals within a given timeframe
- Respond to inbound new sales inquiries in a timely and service-oriented manner
- Consult project managers for job details and project goals
- Build sustainable relationships with clients through open and interactive communication
- Provide an exceptional client experience through continuous contact and follow through
- Deliver onsite client and prospect presentations
- Act as back up to sales team members by answering sales inquiries, if needed
- Represent the company and its services at selected trade shows
- Responsible for setup, takedown, and maintenance of display and booth in exhibit halls
- Work on special projects and other duties as assigned by management
QUALIFICATIONS AND SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Education and Experience: Bachelor’s degree required or any combination of education, experience and training which provides the following knowledge, skills, and abilities:
- 3+ years of translation sales experience required
- Legal sales experience a plus
- Legal translation sales experience a plus
- Exceptional presentation, interpersonal, problem-solving, and negotiation skills
- Solid understanding, knowledge, and skills in sales techniques and practices
- Leadership skills with the ability to influence, collaborate, lead teams and partners through the sales cycle
- Proficient in MS Office
- Able to qualify, identify, and clarify client needs through effective questioning and listening
- Able to analyze and synthesize information and evaluate external client needs as they correlate to company services
- Able to achieve or exceed sales quotes
- Able to maintain, strengthen, and develop client relationships
- Fluency in English required, fluency in a foreign language a plus
- Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected
SUPERVISION RECEIVED - Supervision is provided by the Vice President of Business Development
SUPERVISION EXERCISED – No direct reports
PHYSICAL/SENSORY/MENTAL DEMANDS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.
- Consistently standing and/or sitting with the ability to move to meet with other team members
- Travel required – able to travel to client facilities and trade shows, including overnight stays
- Consistently operating a computer and other office productivity machinery
- Remembering names and details
- Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel’s clients
ADDITIONAL REQUIREMENTS
- Verification of identity and criminal records check
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity - All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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