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Patient Service Rep

5 months ago

Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match and immediate vesting
  • Short-term and Long-term disability
  • Life insurance
  • Critical Illness
  • Flexible Spending Accounts
  • Health Savings Account with Employer contribution
  • PTO, Sick leave, Bereavement leave
  • Employee Assistance Program
  • Fitness Centers

University Physicians Association is seeking qualified applicants for a Patient Service Representative position at a practice located within the UT Medical Center Cancer Institute. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.


Job Responsibilities:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned
Requirements:
  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail