Medical Transportation Dispatcher/ Router
3 months ago
ESSENTIAL FUNCTIONS
Schedule route and dispatch trips to all manner of providers
Assist in coordination of mass transportation when needed
Administer trips for volunteer/ independent drivers and mileage reimbursement program
Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs
Works closely with transportation providers and health care facilities to resolve problems
Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand
Responsible for daily communication with transportation providers
Ensures accurate trip data input
Other duties as assigned.
POSITION QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competency Statement(s)
Analytical Skills -- Ability to use thinking and logic to solve everyday problems.
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Interpersonal - Ability to get along well with a variety of personalities and individuals
General understanding of transportation systems
Education
High School Graduate or General Education Degree (GED)
Experience
At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred
1 to 2 years of routing, scheduling and/or dispatch experience preferred
Prior in-bound call center experience preferred
Knowledge of transit system a plus
Knowledge of Medicaid guidelines and covered services plus
SKILLS & ABILITIES
Excellent customer service & phone skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to work independently or within a team
Must be able to handle heavy phone volume when tasked to assist
-
Dispatch Manager
2 months ago
Indianapolis, United States MV Transportation Full timeOverview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance and making adjustments where...
-
Dispatch Manager
1 month ago
Indianapolis, United States MV Transportation Full timeOverview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance...
-
Patient Transport Specialist
5 days ago
Indianapolis, Indiana, United States Daily Roots Medical Transportation LLC Full timePosition OverviewWe are looking for empathetic and committed Medical Transportation Specialists to become part of our organization. In this position, you will be tasked with the safe and efficient transport of patients to and from medical facilities and their homes.Your key responsibilities will include:Delivering dependable and prompt transportation...
-
Dispatch Manager
6 days ago
Indianapolis, IN, United States MV Transportation Full timeOverview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance...
-
Transportation Operations Coordinator
5 days ago
Indianapolis, Indiana, United States Professional Management Enterprises Full timeJob OverviewPosition Summary:The Transportation Operations Coordinator is responsible for effectively scheduling and dispatching transportation services to various providers. This role involves ensuring that all trips are organized efficiently to meet client needs.Key Responsibilities:Schedule and dispatch transportation routes for service providers.Assist...
-
3rd Shift Dispatch Coordinator
3 months ago
Indianapolis, United States McLane Company Inc Full timeBeginning of the main content section.Return to the home pagePrintable FormatJob Description - 3rd Shift Dispatch Coordinator - Indianapolis, IN (2402256) Job Description 3rd Shift Dispatch Coordinator - Indianapolis, IN-(2402256) Description This position is responsible for Driver dispatch operations in the Transportation Department. 3rd...
-
Transportation Operations Coordinator
5 days ago
Indianapolis, Indiana, United States Professional Management Enterprises Full timeJob OverviewPosition Summary:The Transportation Operations Coordinator is responsible for effectively scheduling and dispatching transportation services to various providers. This role is crucial in ensuring seamless coordination of transportation logistics, particularly in mass transit scenarios.Key Responsibilities:Schedule and assign routes for trips...
-
Ground Transportation Coordinator
1 month ago
Indianapolis, United States Indianapolis Airport Authority Full timeGENERAL SUMMARYIt is the responsibility of the Ground Transportation Coordinator to coordinate the airport landside ground transportation operations. Uses independent judgment in resolving conflicts with ground transportation operators and provides information to the traveling public. Monitor compliance of rules relating to ground transportation operators...
-
Medical Transporter EMT
3 months ago
Indianapolis, United States Eskenazi Health Full timeThe Medical Transporter III EMT is responsible for all duties associate with a Medical Transporter I & II as well as transportation to designated outpatients rehab facilities, nursing homes, home and other hospitals using the ambulance. The Medical Transport III EMT proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and...
-
Call Center Manager
2 months ago
Indianapolis, United States MV Transportation Full timeOverview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV’s management and supervisor teams to confirm...
-
Call Center Manager
1 month ago
Indianapolis, United States MV Transportation Full timeOverview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV’s management...
-
Petroleum Transport driver
3 months ago
Indianapolis, United States Wayne Transports,Inc Full timeJob DescriptionJob DescriptionWe are looking for a Petroleum driver within a 50-mile radius of Indianapolis, IN. to deliver petroleum-based products in bulk, transport them via Semi-Truck and Trailer, and unload products at various customer locations. The position has a flexible schedule of either a Sunday to Thursday or Tuesday to Saturday....
-
Petroleum Transport driver
2 months ago
Indianapolis, United States Wayne Transports,Inc Full timeJob DescriptionJob DescriptionWe are looking for a Petroleum driver within a 50-mile radius of Indianapolis, IN. to deliver petroleum-based products in bulk, transport them via Semi-Truck and Trailer, and unload products at various customer locations. The position has a flexible schedule of either a Sunday to Thursday or Tuesday to Saturday....
-
Transportation Manager
1 month ago
Indianapolis, United States Covanta Full timeDescription The Transportation Manager is responsible for all localized activities of Bulk, Roll off and Non bulk Transportation and management of the Maintenance department. Reporting directly to our Operations Director, you will work very closely with the Dispatch team and the Transportation Manager for Reworld™. Accountable for the efficiency and...
-
Transportation Manager
3 months ago
Indianapolis, United States Intesa HR Full timePosition Summary:This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the tone for the team by prioritizing timely scheduling/dispatch operations, maximizing cost effectiveness, and efficiency...
-
OTR Team CDL A Luxury Auto Transport Driver
3 months ago
Indianapolis, United States Reliable Carriers, Inc. Full time $210,000 - $500,000OTR Driver TeamDoes touring the United States transporting some of the world's most exclusive vehicles excite you? Are you driven to succeed and motivated by unlimited earning potential? If so, come join our winning team at Reliable Carriers!We're currently seeking more of the industry's best luxury car haulers to join our team. Reliable...
-
Lease Purchase Driver
3 months ago
Indianapolis, United States Premier Transportation Full timeCDL A Lease Purchase Opportunities - Become an Owner-Operator and Earn Over $200k/Year with Flexible Schedules! Are you ready to take control of your career and become your own boss? Join Premier Transportation and start your journey to becoming an Owner-Operator! We are offering Class A CDL Drivers the chance to lease a truck and run their own business,...
-
Lease Purchase Driver
3 months ago
Indianapolis, United States Premier Transportation Full timeCDL A Lease Purchase Opportunities - Become an Owner-Operator and Earn Over $200k/Year with Flexible Schedules! Are you ready to take control of your career and become your own boss? Join Premier Transportation and start your journey to becoming an Owner-Operator! We are offering Class A CDL Drivers the chance to lease a truck and run their own business,...
-
General Manager
4 weeks ago
Indianapolis, United States MV Transportation Full timeOverview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily...
-
Class A CDL Company Driver
3 months ago
indianapolis, United States Perfect Transportation Full timeHiring CDL A Drivers in IN | OTR | Earn 70 CPM on All Miles. Pay Rates:$0.70 All MilesPlus $20.00 Per Extra Stop Pay.Benefits Include:Home Weekly (Out 4-5 Nights per Week)Paid EVERY WeekMajor medical insurancePaid vacation timePaid holidaysDetention PayDriver Referral BonusClean DOT Inspection BonusCompany paid life insuranceRetirement plan - 3% company...