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Region Warranty Administrator

3 months ago

Oklahoma City, United States W&B Service Company, L.P. Full time
Job DescriptionJob Description

Position Summary: We are seeking a detail-oriented and proactive Region Warranty Administrator to join our dynamic team. In this role, you will play a crucial part in ensuring our warranty processes run smoothly, providing critical support to our clients and our service teams. If you’re looking to make a positive impact and grow your career in a supportive environment, this is the opportunity for you

Company Overview: At W&B Service Company, we pride ourselves on our commitment to excellence and our vibrant team culture. We’re not just a company; we’re a community dedicated to providing exceptional service and support to our clients. Join us and be a part of a fantastic environment where your contributions are valued, and your professional growth is encouraged

Key Responsibilities:

  • Warranty Management: Oversee the warranty claim process for the region, ensuring accuracy and timely submissions.
  • Documentation Review: Evaluate warranty claims and documentation to verify compliance with company policies and manufacturer guidelines.
  • Collaboration: Work closely with service technicians, management, and clients to gather necessary information and resolve warranty issues efficiently.
  • Data Analysis: Maintain and analyze warranty data to identify trends and areas for improvement, contributing to enhanced service quality.
  • Training Support: Assist in training service teams on warranty processes and best practices to promote understanding and compliance.
  • Reporting: Prepare regular reports on warranty claims and status updates for management, highlighting any significant concerns or opportunities.

Why Join Us?

  • Culture: Be part of a team that values collaboration, creativity, and open communication. At W&B, your voice matters
  • Professional Growth: We believe in investing in our employees. Enjoy ongoing training opportunities and a clear pathway for career advancement.
  • Supportive Environment: Work in a friendly atmosphere where teamwork and mutual respect are at the core of our operations.
  • Impactful Work: Your contributions will directly influence our service quality and client satisfaction, making a real difference every day.

Qualifications:

  • Strong attention to detail and organizational skills.
  • Excellent communication abilities, both written and verbal.
  • Proficiency in Microsoft Office Suite; experience with warranty management software is a plus.
  • Prior experience in a similar role or in the service industry is preferred.

Join Our Team If you’re ready to take on a rewarding challenge and grow your career with a company that values its people, apply today and let’s start this exciting journey together.

W&B Service Company is an equal opportunity employer.