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Field Service Technician

4 months ago

Painesville, United States Lodox NA LLC Full time
Job DescriptionJob DescriptionJob Purpose:
Serves customers by installing and servicing systems and products.

This person is in charge of performing repairs of x-ray equipment and preventative maintenance, so the equipment runs smoothly and efficiently. Their responsibilities include perform installation of equipment, troubleshooting problems, maintaining records, and replacing or fixing components and tools.

Duties:
* Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

* Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

* Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance.

* Documents service and installation actions by completing forms, reports, logs, and records.

* Maintains customer confidence by keeping service information confidential.

Skills/Qualifications:
Mechanical & Electronics Troubleshooting, Analyzing Information , Good Judgment, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Communication Skills

* Frequent travel / Company credit card for travel expenses

* Valid drivers license required

* Ability to use test equipment, scopes, etc.

* Team player who works productively and demonstrates leadership potential, good judgement, problem-solving and decision-making ability

* Computer and IT Knowledge is not required but is a plus

* Spanish as a second language is not required but is a plus

Compensation Package:
We offer a competitive salary, medical, dental and vision benefits and Simple IRA

Subject to a successful background check and drug screening