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Operations Coordinator

4 months ago

Pittsburgh, United States Human Services Administration Organization Full time
Job DescriptionJob DescriptionWho We Are:  HSAO (Human Services Administration Organization) is a social service agency headquartered in Pittsburgh, PA.  Since 1999, we have been serving the needs of the most complex youth and families in Allegheny county and surrounding areas.   HSAO provides specialized service coordination to Allegheny County’s highest risk populations of children, adolescents and adults.  Our personalized services build on individual, family, and community strengths and recognize individuals’ uniqueness. Our agency supports client-driven, family-focused services and embraces the philosophy that clients are resilient and “can and do” recover. The goal of HSAO is to ensure that services are delivered in the least restrictive environment, and are sensitive to the client and family’s culture. Our Mission: To empower individuals, families and communities but improving their quality of life through specialized, personalized, enhanced and effective service coordination. This PositionThis position is responsible for providing a broad spectrum of operations and high-level administrative support in a fast paced, challenging, and rewarding environment. Requirements include extensive people, communication, organizational, technical and process skills, and the ability to continuously prioritize multiple projects. Successful applicants will thrive in a collaborative work environment and will possess the operational expertise to add value to the agency mission and goals DUTIES AND RESPONSIBILITIES
  • Provide administrative support in a manner that optimizes efficiency
  • Assist in maintaining databases, spreadsheets, project trackers etc. to be current and accurate
  • Assist with basic categorization and bookkeeping tasks
  • Provide technical support to the agency on EHR related questions
  • Assist in the development of reports, assessments and documents with the EHR
  • Develop reports and processes for agency quality efforts
  • Data entry into agency identified database, electronic health records, and supporting web based or county systems as necessary.
  • Maintains database of fixed assets and inventory
  • Work collaboratively to provide overflow and backup support for the administrative team.
  • Completes and maintains records for all agency contracts and letters of agreement
  • Work with program and information systems staff to develop and maintain effective and efficient office operations.
  • Perform other duties as assigned.
Essential Skills and Experience
  • 2+ years of experience in operations, finance, or administrative support work, with proven history of streamlining office practices and administrative procedures 
  • Tech savvy with the ability and desire to embrace necessary software applications 
  • Strong written and verbal communication skills 
  • Intermediate to advanced proficiency with all Microsoft applications 
  • Strong Excel skills 
  • Superior organizational and follow-through skills with strong attention given to details and deadlines 
  • Flexibility to change direction frequently between task
  • Ability to operate independently and  with a sense of urgency 
  •  Work cooperatively with all levels of management and employees 
  • Open to constructive feedback and on-going self-improvement  
  • Strong communication and interpersonal skills  
  • Willingness to learn new EHR and platforms
  • Full time position requiring 38.75 hours per week

Compensation and Benefits

  • $43,000
  • 18 days of PTO annually
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Matching 401k
  • 10 paid holidays
  • Tuition Reimbursement
EDUCATION AND EXPERIENCE
  • Bachelor's degree or associate’s degree in business administration strongly preferred.
  • Equivalent work experience in administration/operations will be considered.

 

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