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Resin Documentation Coordinator

2 months ago

Spokane, United States Ray-Mont Logistics Full time
Job DescriptionJob DescriptionSalary:

Position: DOW Documentation Coordinator

Division: RLA -Resin

Job Type: Full-time, Permanent


Company Description

Ray-Mont Logistics is a dynamic organization focused on becoming the essential link in the international business logistics supply chain. We provide various operational logistics services such as loading, transportation and storage of surplus products.


Duties and Responsibilities to be performed with or without reasonable accommodation

  • Combine and convert data from multiple sources - customer instructions, cargo data from our terminal operations and data from ocean shipping lines - into accurate negotiable and non-negotiable ocean bills of lading within internal and external deadlines
  • Create accurate US export declarations for customer shipments in strict compliance with US export regulations
  • Create original certificates of origin and other certificates as required by our customer
  • Answer customer questions about document status’ in a time-sensitive manner
  • Contact customers proactively to advise them in advance of delays or corrections needed
  • Coordinate with our invoicing department
  • Track and trace export cargo from origin to destination
  • Maintain accurate record of document release dates relative to cargo shipping dates
  • Ensure accurate and timely communication is provided to customers
  • Other duties as assigned or required

Essential Qualifications

  • Ability to work under own initiative, as part of a team and with other teams
  • Possess problem solving and critical thinking skills
  • Possess strong aptitude for event date management and timeline of events
  • Demonstrated detail orientation and document proofing skills
  • Excellent written and verbal communication skills
  • Demonstrated customer service skills
  • Ability to promote and preserve the reputation and values of the company
  • Orientation towards cost-containment and risk-management
  • Aptitude for global geographic place names
  • Aptitude with English/Metric unit of measure conversions
  • Ability to quickly master proprietary software
  • Intermediate MS Office 365 skillset
  • Ability to quickly learn industry terminology


Desirable / Preferred Knowledge and Skills

  • Prior experience working international banking documentary credit department; or
  • Experience working in a freight forwarding / NVOCC organization or customs brokerage; or
  • Prior experience working in any import or export shipping environment
  • Prior experience working with SAP
  • Prior experience handling letters of credit


“Ray-Mont Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”