Patient Service Representative

4 weeks ago

Media, United States Center for Orthopedic and Research Excel Full time
Job DescriptionJob Description

Premier Orthopedics and Sports Medicine is looking for a Patient Service Representative to work at our Aston, PA Physical Therapy office.

Schedule: Monday-Friday: 3 days/week 7:00am-3:30pm and 2 days/week 10:00am-7:00pm.

The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia region

We’re proud of the company we’ve built as we’ve grown to over 1000 employees to make Premier a place that people love to come to work every day

At Premier Orthopaedics, we are dedicated to taking care of you so you can take care of business Our robust benefits package includes the following:

  • Competitive Health, Pharmacy, Vision, and Dental Plan Benefits
  • Disability and Protective Benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan with company match
  • Employee Assistance Program that is available 24/7 to provide support
  • Benefits eligibility on the 1st of the month after hire date

ESSENTIAL FUNCTIONS

  • Promptly greets and acknowledges patients. Informs Aides and Providers of the patient’s arrival.
  • Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.
  • Instructs patients in the completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.
  • Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as review patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.
  • Identifies and collects co-payments, co-insurances, and past-due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.
  • Evaluates patient financial status and establishes payment plans as needed based upon authority levels.
  • Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.
  • Maintains general knowledge of insurance plans accepted by Premier.
  • Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.
  • Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.
  • Protects patients’ rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.
  • Maintains a clean and organized front office workspace.

EDUCATION

  • High school diploma/GED or equivalent working knowledge experience preferred.

EXPERIENCE

  • Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.
  • Must be able to communicate effectively with providers, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.
  • Previous experience in collecting money is preferred.

KNOWLEDGE

  • Knowledge of insurance rules and regulations including eligibility and referral requirements.
  • Able to verify the eligibility of each payer, per patient according to defined parameters.
  • Knowledge of medical terminology and HIPAA Guidelines.
  • Knowledge of computer systems.
  • Knowledge of safety requirements within the department

SKILLS

  • Skill in customer service.
  • Skill in communicating effectively with physicians, staff, and the public.
  • Skill in establishing good working relationships with both internal and external stakeholders.

ABILITIES

  • Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.
  • Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.
  • Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.

  • Patient Service Representative

    3 months ago

    Media, United States Main Line Health Full time

    Could you be our next Patient Service Representative within Main Line Health Care's Primary and Specialty locations across Delaware County?Why work as a Patient Services Representative with Main Line Health? Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your...

  • Patient Service Representative

    2 days ago

    Media, United States Premier Orthopaedics Full time

    Premier Orthopedics and Sports Medicine is looking for a Patient Service Representative to join our Aston, PA Physical Therapy clinic! Schedule: Monday-Friday: 3 days/week 7:00am-3:30pm and 2 days/week 10:00am-7:00pm. The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide...

  • Patient Service Representative

    4 days ago

    Media, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionPremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to join our Aston, PA Physical Therapy clinic!Schedule: Monday-Friday: 3 days/week 7:00am-3:30pm and 2 days/week 10:00am-7:00pm.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the...

  • Patient Services Rep

    2 months ago

    Media, United States Nemours Children's Health Full time

    Job DescriptionNemours is seeking a PSR II to join our team. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records. ESSENTIAL RESPONSIBILITIES1....

  • Patient Care Coordinator

    1 week ago

    Media, Pennsylvania, United States Center for Orthopedic and Research Excel Full time

    Job OverviewCenter for Orthopedic and Research Excel is seeking a dedicated Patient Service Representative to join our team. This role is essential in ensuring a seamless experience for our patients at our orthopedic facility.Work Schedule: Monday to Friday, with varying shifts to accommodate patient needs.About Us: At Center for Orthopedic and Research...

  • HVAC Sales Representative

    2 months ago

    Media, United States Cool It HVAC Full time

    Job DescriptionJob DescriptionCool It Heating & Air in Media, PA is seeking an outgoing, aggressive, and clean-cut full-time HVAC Sales Representative to join our team. This position earns a competitive base salary with commission and works 8-10 hours, five days a week with some emergency weekend work, and early and/or late weekday meetings with customers,...

  • Healthcare Customer Service Associate

    7 days ago

    Media, Pennsylvania, United States Center for Orthopedic and Research Excel Full time

    Job OverviewCenter for Orthopedic and Research Excel is seeking a dedicated Patient Service Representative to join our team in providing exceptional service at our orthopedic facility.Work Schedule: This position requires availability for a flexible schedule, including early and late shifts during the week.About Us: At Center for Orthopedic and Research...

  • HVAC Comfort Advisor

    3 months ago

    Media, United States Cool It HVAC Full time

    Job DescriptionJob DescriptionCool It Heating & Air in Media, PA is scouting a full-time HVAC Comfort Advisor / Sales Representative to meet in the homes of our customers, thoroughly inspect their equipment, and offer them the best solutions for their HVAC needs. We offer this vital role a base salary + commission pay and generous benefits which include...

  • Patient Care Technician

    3 weeks ago

    Media, United States Main Line Health Full time

    Could you be our next Patient Care Technician at Riddle Hospital in Media? By applying to this position, you can explore ALL Patient Care Technician (PCT) opportunities at Riddle Hospital [Full Time, Part Time, Weekend Program and Per Diem]. We Hire Patient Care Techs for the Following Positions: Full-Time, Part-Time w/ Benefits, Per Diem, Weekend Program...

  • Patient Care Technician

    3 weeks ago

    Media, United States Main Line Health Full time

    Could you be our next Patient Care Technician at Riddle Hospital in Media? By applying to this position, you can explore ALL Patient Care Technician (PCT) opportunities at Riddle Hospital [Full Time, Part Time, Weekend Program and Per Diem]. We Hire Patient Care Techs for the Following Positions: Full-Time, Part-Time w/ Benefits, Per Diem, Weekend Program...

  • Financial Services Representative State Farm Agent Team Member

    3 months ago

    Media, United States Jim Little - State Farm Agent Full time

    Job DescriptionJob DescriptionInsurance Sales Representative Sales Team MemberNow Inviting Candidates to ApplyJoin a winning insurance and financial services team. Apply to my sales Sales Team Member Position and be coached to earn at a high level based on your hard work.Unexpected events happen. We are looking for team members who want to be involved in the...

  • Wellness Center Client Services Representative

    2 days ago

    Media, Pennsylvania, United States Restore Hyper Wellness - RHWM004 Full time

    Job OverviewPosition Summary:As a key member of our wellness center, you will be responsible for providing exceptional service to our clients, ensuring they receive the best experience possible while engaging with our wellness offerings.Benefits:Performance-based bonusesEmployee discounts on servicesAccess to wellness resources401(k) plan with...

  • Insurance Sales Representative

    7 days ago

    Media, Pennsylvania, United States Staff My Agency Full time

    We are looking for a dynamic and career-focused individual to join our team as an Insurance Sales Representative. In this role, you will foster and nurture customer relationships within the community to advocate for our insurance offerings, including auto, home, and life coverage. Key Responsibilities:Generate leads, arrange meetings, assess customer...

  • Homecare Registered Nurse

    4 weeks ago

    Media, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a Licensed Practical Nurses (LPN) or Registered Nurse (RN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Licensed Practical Nurses (LPN) or Registered Nurse (RN) demonstrates the ability to make clinical judgments in an effective and efficient...

  • Territorial Sales Representative

    4 weeks ago

    Media, United States webuyanycar.com USA Full time

    Job DescriptionJob DescriptionCarGroup Holdings, LLC d/b/a webuyanycar.com® USA is a successful consumer-to-business website that lets customers value their car online and sell it at a local branch. We are car buying specialists and do not sell cars: we have valued over 10 million vehicles online and buy thousands of cars every week nationally. Join us and...

  • Clinical Services Associate

    2 weeks ago

    Media, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn...

  • Clinical Services Associate

    1 month ago

    Media, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • Clinical Services Associate

    3 days ago

    Media, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • HVAC Service Technician

    2 months ago

    Media, United States Cool It HVAC Full time

    Job DescriptionJob DescriptionCool It Heating & Air of Media, PA is looking to hire a full-time HVAC Service Technician to represent our company while going into our clients' homes and businesses to troubleshoot, diagnose, and repair their heating and cooling systems. Are you a skilled technician who is looking for the right company to build a...

  • Account Manager

    7 days ago

    Media, United States Towne Park Full time

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether...