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Wellness Center Client Services Representative

2 months ago

Media, Pennsylvania, United States Restore Hyper Wellness - RHWM004 Full time
Job Overview

Position Summary:
As a key member of our wellness center, you will be responsible for providing exceptional service to our clients, ensuring they receive the best experience possible while engaging with our wellness offerings.


Benefits:
  • Performance-based bonuses
  • Employee discounts on services
  • Access to wellness resources
  • 401(k) plan with matching
  • Comprehensive dental coverage
  • Flexible work schedules
  • Health insurance options
  • Paid time off for personal use
  • Vision insurance

Additional Perks:
  • Competitive salary with bonus opportunities
  • Health, vision, and dental insurance
  • 401K retirement plan
  • Flexible scheduling and generous paid time off
  • Casual dress code
  • Engaging and wellness-focused work atmosphere
  • Complimentary services from Restore Hyper Wellness

Company Overview:
Restore Hyper Wellness is recognized as the premier retail provider of alternative health and wellness services across the United States. Our mission is to make Hyper Wellness accessible, affordable, and enjoyable for everyone. We strive to empower individuals from diverse backgrounds to enhance their well-being and achieve their personal goals. Restore has been acknowledged by Inc. 5000 as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Key Responsibilities:
  • Welcome clients and assist them with our wellness services
  • Manage client communications via phone, including returning calls and facilitating appointment scheduling
  • Onboard new clients by completing necessary documentation and creating profiles in our system
  • Conduct facility tours and promote service packages and memberships
  • Educate clients about our services, including medical benefits and safety precautions
  • Execute opening and closing procedures effectively
  • Ensure a safe, clean, and secure environment for all guests and staff
  • Serve as a knowledgeable resource on our products and services
  • Foster a positive store culture by involving and recognizing all team members for their contributions

Qualifications:
  • A genuine passion for health and wellness
  • Minimum of one year of customer service experience in a retail setting
  • Availability to work weekends
  • Strong communication and teamwork skills
  • Current enrollment or completion of a degree in kinesiology, exercise science, personal training, or a related field