Payments Specialist I

3 weeks ago


Lafayette, United States Home Bank Full time
Job DescriptionJob Description

PURPOSE OF THE JOB

This position is primarily responsible for the operational processes related to Home Bank’s electronic payment and treasury management products which includes ACH receiving and originating, wire transfers, bill payments, person to person payments, account analysis, ACH debit block, remote deposit capture, positive pay, insured cash sweeps and CDARS. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to provide excellent customer service.


MAIN DUTIES OF THE JOB

  • Review and process ACH transactions including transaction research, returns, stop payments, prenotes, reclamations, fraud monitoring, account reconciliation duties and proper processing of customer disputes and adjustments in accordance with Regulations E and NACHA Operating Rules.
  • Review and process all incoming and outgoing wire transfers, including draw downs, requested by commercial customers through business online, banking center staff or other divisions of Home Bank.
  • Complete business online banking enrollment and maintenance forms including the setup of treasury management products including account analysis, ACH debit block, ACH origination, online wire transfers, remote deposit capture, positive pay, bill pay, insured cash sweeps and CDARS.
  • Process all ACH originator files, over limits, returns and provide customer service.
  • Process positive pay exceptions, file mapping templates and provide customer service.
  • Process remote deposit capture over limits, returns and provide customer service including remote troubleshooting and scanner installations.
  • Process online wire transfer over limits and provide customer service.
  • Perform quality control reviews for business online banking enrollment and maintenance forms including the setup of treasury management products.
  • Investigate issues and collaborate with appropriate Home Bank partners or third-party vendors to ensure issues are carefully reviewed, communicated, tracked and brought to closure.
  • Respond to support requests received through the departments ticketing system related to electronic payments and treasury management products.
  • Create new and revise existing department procedures and intranet resources for processes related to electronic payments.
  • Research and compile department productivity and product usage volumes and other statistics for presentation to Management.
  • Assist with the development and annual testing of Home Bank’s Business Continuity and Disaster Recovery Plan.
  • Perform additional tasks as needed within the department including bank integration projects.


WHAT WILL YOU NEED TO SUCCEED

  • Bachelor’s degree in related business field preferred.
  • A minimum of 1 year of banking experience or applicable experience in electronic payments and treasury management products.
  • Exceptional customer service, organizational, interpersonal and communication skills.
  • Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation.
  • Excellent computer skills; Microsoft Office Suite including Outlook, Teams, Word, and Excel.
  • Ability to work independently with little or no supervision; self-directed and motivated.
  • Ability to use good judgment and be discrete with confidential information.


HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT



  • Lafayette, United States University of Louisiana at Lafayette Full time

    Position Title: Accounts Receivable Specialist Department: 6200|Administrative Services Responsibilities: As an Accounts Receivable Specialist at the University of Louisiana at Lafayette, you will play a crucial role in assisting the Accounts Receivable Supervisor in the management of outstanding student balances. Your primary responsibility will be to...


  • Lafayette, United States University of Louisiana Lafayette Full time

    As an Accounts Receivable Specialist at the University of Louisiana at Lafayette, you will play a crucial role in assisting the Accounts Receivable Supervisor in the management of outstanding student balances. Your primary responsibility will be to h Accounts Receivable, Specialist, Accounting, Education, Account, Payment, Financial


  • Lafayette, United States Indiana University Health Full time

    **Overview** **Position Summary** **Shift**:Days This position facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments,...

  • ToGo Specialist

    2 weeks ago


    Lafayette, United States Bon Temps Grill Full time

    We are looking for a guest-focused To-Go Specialist to join our team! You will assist the Host Team in welcoming guests, in person and over the phone, making them feel at home by seating them in the restaurant, or taking and placing orders for them to enjoy at home, to ensure they enjoy an exceptional dining experience.You are a natural people person who can...


  • Lafayette, United States VieMed Full time

    Job Title: Collections Specialist II Department: Collections Supervisor/Manager: Collections Supervisor and Collections Manager Duties: Address and respond to back collector's email group Able to read through and understand medical documentation effectively Work back collectors aging bucket Work claim denials Establishes and maintains effective communication...

  • ToGo Specialist

    2 weeks ago


    Lafayette, United States Bon Temps Grill Full time

    We are looking for a guest-focused To-Go Specialist to join our team! You will assist the Host Team in welcoming guests, in person and over the phone, making them feel at home by seating them in the restaurant, or taking and placing orders for them to enjoy at home, to ensure they enjoy an exceptional dining experience. You are a natural people person who...


  • Lafayette, United States Home Bank Full time

    Job DescriptionJob DescriptionPURPOSE OF THE JOBThis position is primarily responsible for the operational processes related to Home Bank’s digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and...


  • Lafayette, United States Home Bank Full time

    PURPOSE OF THE JOB This position is primarily responsible for the operational processes related to Home Bank’s digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to...

  • Ach Specialist

    4 days ago


    Lafayette, United States Industrial Federal Credit Union Full time

    Role: Coordinates workflow and activities of ACH operations. Meets processing deadlines and optimizes funds availability. Essential Functions & Responsibilities: - Assures ACH daily postings are completed and balanced. - Assists in tabulating and verifying totals and details for the Accounting department. - Posts journal entries, processes payments,...

  • ACH Specialist

    3 days ago


    Lafayette, United States Industrial Federal Credit Union Full time

    Job DescriptionJob DescriptionRole:Coordinates workflow and activities of ACH operations. Meets processing deadlines and optimizes funds availability. Essential Functions & Responsibilities: •Assures ACH daily postings are completed and balanced.•Assists in tabulating and verifying totals and details for the Accounting department.•Posts journal...


  • Lafayette, IN, United States Sam's Club Full time

    Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; arranging and organizing merchandise; assisting members with locating merchandise. assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types;...

  • General Clerk

    4 weeks ago


    LaFayette, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionPosition Title: General ClerkJob Description:We are seeking a highly organized and detail-oriented individual to join our team as a Payment Processing and Administrative Support Specialist. In this role, you will play a crucial part in the efficient operation of our office by managing the collection and assembly of cost data,...


  • Lafayette, United States University of Louisiana Monroe Full time

    Salary: Depends on Qualifications Location : LA, LA Job Type: Full-Time Job Number: 01350 Division: Business Affairs Department: Controller Opening Date: 02/28/2024 Control Number: 8319 Job Summary Provide customer service to students. Enter and review data for accuracy and process transactions. Duties and ResponsibilitiesAnswer phones and return voicemail...


  • Lafayette, United States Louisiana Orthopaedic Specialists LLC Full time

    Job DescriptionJob DescriptionResponsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographic, insurance information, and collecting patient payments.Promptly greets...


  • Lafayette, United States CARDIOLOGY SPECIALISTS OF ACADIANA, LLC Full time

    Reports to: RevenueCycle Manager Position Summary Obtains prior authorization on allscheduled diagnostic testing and procedures ordered by group physicians, bothin office and off-site, as required by insurance to secure payment. Documents appointmentschedule and EMR in effective and detailed manner. Job Responsibilities • Maintainsa current knowledge of...


  • Lafayette, United States Indiana University Health Full time

    Job DescriptionPosition Summary Shift: Days This position facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments,...


  • Lafayette, United States CARDIOLOGY SPECIALISTS OF ACADIANA, LLC Full time

    Reports to: RevenueCycle Manager Position Summary Obtains prior authorization on allscheduled diagnostic testing and procedures ordered by group physicians, bothin office and off-site, as required by insurance to secure payment. Documents appointmentschedule and EMR in effective and detailed manner. Job Responsibilities • Maintainsa current knowledge of...

  • Director Nursing

    2 weeks ago


    Lafayette, United States Surgery Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of...

  • Dental Office Manager

    4 weeks ago


    Lafayette, United States Lakewood Family Dental Full time

    **Main Job Tasks and Responsibilities** - respond efficiently to patient and doctor needs and inquiries - ensure the delivery of quality dental care to patients - resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards - manage patient scheduling and direct patient traffic flow - present...


  • Lafayette, United States Indiana University Health Full time

    Job DescriptionPosition Summary Shift: Days This position facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments,...