Digital Banking Specialist I
2 weeks ago
This position is primarily responsible for the operational processes related to Home Bank’s digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to provide excellent customer service.
MAIN DUTIES OF THE JOB
- Monitor currency usage and ATM statuses, performs account reconciliation duties, investigates ATM related disputes and works with third party vendors for repairs or failures.
- Maintain new and existing credit card accounts and perform processes including transaction research, card cancellations, limit changes, balance transfers, charge offs, travel exemptions, address and other file maintenance requests, fraud monitoring, payment processing, account reconciliation duties and customer service for VIP customers.
- Maintain new and existing debit card accounts and perform processes including transaction research, card cancellations, limit changes, travel exemptions, permanent card orders, fraud monitoring, account reconciliation duties and proper processing of customer disputes and adjustments in accordance with Regulation E, Visa and Accel Operating Rules.
- Review and input outgoing wire transfers including returns and drawdowns requested on behalf of commercial customers.
- Review and process image deposits made at Home Bank ATMs or through the Home Bank mobile apps.
- Perform quality control reviews for debit and credit card file maintenance.
- Investigate issues and collaborate with appropriate Home Bank partners or third-party vendors to ensure issues are carefully reviewed, communicated, tracked and brought to closure.
- Respond to support requests received through the departments ticketing system related to digital banking products.
- Create new and revise existing department procedures and intranet resources for processes related to digital banking.
- Research and compile department productivity and product usage volumes and other statistics for presentation to Management.
- Assist with the development and annual testing of Home Bank’s Business Continuity and Disaster Recovery Plan.
- Perform additional tasks as needed within the department including bank integration projects
- Bachelor’s degree in related business field preferred.
- A minimum of 1 year of banking experience or applicable experience in digital banking products
- Exceptional customer service, organizational, interpersonal and communication skills.
- Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation.
- Excellent computer skills; Microsoft Office Suite including Outlook, Teams, Word, and Excel.
- Ability to work independently with little or no supervision; self-directed and motivated.
- Ability to use good judgment and be discrete with confidential information.
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
-
Digital Banking Specialist I
1 month ago
Lafayette, United States Home Bank Full timeJob DescriptionJob DescriptionPURPOSE OF THE JOBThis position is primarily responsible for the operational processes related to Home Bank’s digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and...
-
Digital Banking Specialist I
6 days ago
Lafayette, United States Home Bank Full timeJob DescriptionJob DescriptionPURPOSE OF THE JOBThis position is primarily responsible for the operational processes related to Home Bank’s digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and...
-
Lafayette, United States SCL Health Full timeJob DescriptionWe are offering a $1,000 SIgn on Bonus for this position as well as additional differentials You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist - Float ( Brighton, Lafayette, Wheat Ridge)You know how to move fast. You know how to stay organized. You know how to have fun.You're...
-
Payments Specialist I
1 month ago
Lafayette, United States Home Bank Full timeJob DescriptionJob DescriptionPURPOSE OF THE JOBThis position is primarily responsible for the operational processes related to Home Bank’s electronic payment and treasury management products which includes ACH receiving and originating, wire transfers, bill payments, person to person payments, account analysis, ACH debit block, remote deposit capture,...
-
Information Support Specialist I/II
5 days ago
Lafayette, United States Southwest Louisiana Electric Membership Corporation Full timeSLEMCO was founded by a group of local farmers over 80 years ago in Southwest Louisiana, to provide electric power to the area's rural homes and farms. Today, our customer base has grown to include suburban neighborhoods, commercial businesses, and large industrial users. We provide over 108,000 members with reliable electric service and are committed to...
-
Information Support Specialist I/II
4 days ago
Lafayette, United States Southwest Louisiana Electric Membership Corporation Full timeSLEMCO was founded by a group of local farmers over 80 years ago in Southwest Louisiana, to provide electric power to the area's rural homes and farms. Today, our customer base has grown to include suburban neighborhoods, commercial businesses, and large industrial users. We provide over 108,000 members with reliable electric service and are committed to...
-
Lube Specialist
5 days ago
Lafayette, United States Bilfinger Full timeLube Specialist Location: Lafayette , Indiana Bilfinger is a leading international industrial services provider, active primarily in Continental Europe, Northwest Europe, North America, and the Middle East. With over 4, skilled employees in North America, Bilfinger delivers its services across multiple industries that include...
-
Electrical Engineering Aide Specialist I
3 days ago
Lafayette, United States Lafayette Consolidated Government Full time**COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL** PURPOSE AND NATURE OF WORK Positions in this class perform non-routine technical work on electrical engineering projects, with responsibility for applying theory and principles of electrical engineering toward projects such as compiling/computing a variety of engineering data, analyzing...
-
Provider Enrollment Specialist I
1 day ago
Lafayette, United States SCP Health Full timeDescription This position in onsite in Lafayette, LA. At SCP Health, what you do mattersAs part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare...
-
Electrical Engineering Aide Spec I
1 week ago
Lafayette, United States Lafayette Full timeJob Openings >> Electrical Engineering Aide Spec I (LUS Fiber- Engineering) Electrical Engineering Aide Spec I (LUS Fiber- Engineering) Summary Title: Title: Electrical Engineering Aide Spec I (LUS Fiber- Engineering) ID: ID: 1168 Location: Location: Lafayette, LA Department: Department: Communications System Salary Range: Salary Range: HOURLY...
-
Customer Care Specialist
2 weeks ago
Lafayette, United States SCL Health Full time**Customer Care Specialist** **You.** You bring your body, mind, heart and spirit to your work as a Customer Care Specialist. You know how to move fast. You know how to stay organized. You know how to have fun. Youre equally comfortable with customer service and technology. Youre great at what you do, but you want to be part of something even greater....
-
Relationship Banker II
4 days ago
Lafayette, Louisiana, United States Regions Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...
-
Lafayette, United States Boardwalk Pipeline Partners Full time* To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge.* Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse...
-
Application/System Support Specialist
3 days ago
Lafayette, United States Tippecanoe County Government Full timeJob DescriptionJob DescriptionPOSITION: Application/System Support SpecialistDEPARTMENT: Prosecuting Attorney WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F or as assignedSALARY: $2,165.58 BiweeklyDUTIES AND RESPONSIBILITIES:This is a highly specialized position responsible for overseeing a law enforcement agency's technical operating systems including but...
-
Injury Prevention Specialist
3 weeks ago
Lafayette, United States Premise Health Systems Full timeHealthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the...
-
Environmental Health Specialist
1 week ago
Lafayette, United States Tippecanoe County, IN Full timePOSITION: Environmental Health Specialist DEPARTMENT: Health SALARY: $2,433.15 Bi-weekly Incumbent serves as Environmentalist/Food, Swimming Pools for the Tippecanoe County Health Department, responsible for enforcing federal, state, and local environmental health regulations. DUTIES: Inspects food establishments, such as restaurants and groceries,...
-
LaFayette, United States Health Connect America Full timeJob DescriptionJob DescriptionJoin a team that can truly make an impact in the lives of others! At Georgia Hope a Health Connect America Company, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningful mental & behavioral health services to our community. What...
-
Injury Prevention Specialist
3 weeks ago
Lafayette, United States Premise Health Full timeHealthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and...
-
Injury Prevention Specialist
3 weeks ago
Lafayette, United States Premise Health Full timeHealthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and...
-
Environmental Health Specialist
2 weeks ago
Lafayette, United States Tippecanoe County Government Full timeJob DescriptionJob DescriptionPOSITION: Environmental Health SpecialistDEPARTMENT: HealthSALARY: $2,433.15 Bi-weeklyIncumbent serves as Environmentalist/Food, Swimming Pools for the Tippecanoe County Health Department, responsible for enforcing federal, state, and local environmental health regulations.DUTIES:Inspects food establishments, such as restaurants...