Collections Specialist II

4 weeks ago

Lafayette, United States VieMed Full time
Job Title: Collections Specialist II

Department: Collections

Supervisor/Manager: Collections Supervisor and Collections Manager

Duties:

  • Address and respond to back collector's email group
  • Able to read through and understand medical documentation effectively
  • Work back collectors aging bucket
  • Work claim denials
  • Establishes and maintains effective communication and good working relationship with co-workers
  • Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned
  • Communicates appropriately and clearly to Manager, and other superiors.
  • Reports all concerns or issues directly to Collections Manager
Requirements:
  • Knowledge of Explanation of Benefits from insurance companies
  • Thorough understanding of medical insurances companies, Medicare and Medicaid
  • Working knowledge of CPT and ICD9 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits.
  • Efficient knowledge of policies and procedures to accurately answer questions from internal and external customers.
  • Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately
  • Must be able to perform all duties for a Collections Specialist I
Experience:
  • Worked 1 year minimum as a Collections Specialist Level I at Viemed or have a minimum of two years experience in Billing and Collections
  • Two years' experience in insurance office, doctor's office or three years' general office experience.
Skills:
  • Superior organizational skill.
  • Attention to detail and accuracy.
  • Ability to work as part of a health care team.
  • Effectively communicate with physicians, patients, insurers, colleagues and staff
  • Proficient in Microsoft Office, including Outlook, Word, and Excel


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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