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Business Partner Development Manager

2 months ago

Charlotte, United States Brightspeed Full time
Job DescriptionJob DescriptionCompany Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web  

Job Description

Brightspeed is looking for a driven, creative, and energetic Business Partner Development Manager to join our team As Business Partner Development Manager, you will report directly to the Sr Director, Small Business Sales. You will have a proven track record for getting things done and maintaining a high level of ownership and accountability. You will be a critical member of the Brightspeed Business Sales Team. In this role, you be pivotal in driving sales growth through supporting and developing relations with key third party partners (Call Centers and Door to Door).

As Business Partner Development Manager, you will have the following responsibilities:

  • Strategic Leadership: Develop and execute strategic plans to drive sales results with key partners
  • Campaign Management: Partnering with our third parties to develop campaigns and ensure execution and compliance
  • Sales Performance: Accountable for reaching/exceeding Sales Target on Monthly basis.
  • Program Management:   Work closely with partners on day-to-day operations and ensure constant optimization  
  • Relationship Management:   Work closely with partners on to develop strategies and action plans  
  • Internal Champion/ Journey Optimization: Develop collaborative relationships with internal organizations including Service delivery, Service assurance, IT, Product Management, Network Operations, Local Network Planning and Access Management, Finance, Marketing, and others.  Integrate voice-of-the-partner into partner-centric product and process design.  Ensure continual improvement to partner experience.

 

PROFESSIONAL SUCCESS COMPETENCIES

  • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external
  • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action
  • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed
  • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions

 

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree or work equivalent
  • 7+ years of Partner Management Experience including managing Call Center Partners and Door-to-Door Partners
  • Strategic thinker but action oriented
  • Demonstrated record of consistent sales growth and quota attainment
  • Telecom industry experience  a plus
  • Must have exceptional organizational skills and the ability to manage the success of multiple projects concurrently
  • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth
  • Proficiency with Microsoft Office Suite 
  • Competent with complex telecom and financial datasets
  • Ability to travel 10-20% of the time

 

#LI-AK1



Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice